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Found 2 results

  1. Hello, In GoGetSSL Module I was having some issues(like the Telephone no. was required, the Country should be of two characters etc.) which was not indicated while ordering but I was able to fix after checking its log. Is there anyway using which I can have a required & dropdown for those ? Also, the order status is "Pending" at GoGetSSL but the user has received an email regarding the activation of the service. Is it correct ? Here is the error I'm getting in my Sandbox's "Manage Certificate" page : "Something is wrong, order is pending. Your order could not be processed now, there is some problem with it. Kindly contact our Support team to check it manually and to fix it. " I'm not sure whether the issue is just with the sandbox api or with the original one as well. Hope to get it resolved soon. Thanks! Abhineet
  2. Hello, Today I was attempting to setup everything with the GoGetSSL module, everything installed fine and connected fine. Setup the module and order forms, and placed an order. When I go to the admin section and go into the client's account and attempt to provision (using sandbox) I'm informed of the following error "An internal error occurred, or the server did not respond to the request." I've gone through and looked at the logs and everything is saying it was successful, however neither the Sandbox nor the client portal provisioned the service. Does any one have any ideas on how to resolve this?
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