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Showing results for tags 'contacts'.
Found 2 results
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Hello - Not sure if this had been submitted yet but when adding additional Contacts to an account, I am manually having to create and send emails with login information to these new Contacts. It would be lovely to have the same "Welcome Email" go out each time a new Contact has been added, not just the initial one that goes out during Account creation
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Hello - When Accounts are created, typically the "business owner" is the primary Account Contact, however more often I am adding additional Contacts to the account for their Support Personnel and every time a response is submitted to a Ticket, the Primary Account Holder also gets an email. Is there a way to have it where if there is more then one Contact on the account, you can designate who Ticket Responses go to? I thought they only went back to the person who submitted the ticket but it was brought to me attention that the Primary Account Holder gets them as well. Maybe this needs to be a Feature Request for the Support Manager Plugin? Thanks in advance.