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Found 2 results

  1. Iulian

    Issue with Converge

    Hello, Recently have been experiencing an issue with our Converge module. We've migrated a couple of users to Blesta and the merchant module worked well, charging their credit cards and we were able to see it in the Converge Batch reports. But now it seems like we've hit some sort of plateau, any customer we add with CC ends up with their credit card declined. Been able to consistently replicate the issue. We upgraded the Converge module to 1.1.0 but issue still seems to persist. I've been trying to review the logs from the logs but the only output that we seem to get back is "ccsale N;" If i manually process the same CC information through the converge website/interface i do not get any errors at all. I've tried writing writing to Converge but they informed me that if there are no error batch reports then our Blesta isn't sending them anything. Are there any other logs that i could find to help troubleshoot the issue? I verified the terminal ID and pin are the same as on Converge and the module is in Live mode. Thank you
  2. The merchant gateway Converge (formerly VirtualMerchant) is now available for Blesta, and will be included in the next release. To install, download the attached converge.zip, unzip and upload the converge directory to ~/components/gateways/merchant/ Then, follow the directions in the documentation at https://docs.blesta.com/display/user/Converge converge.zip
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