Search the Community
Showing results for tags 'imap'.
-
Hi, Because my email server is hosted on a different server than Blesta I have to setup remote email piping. I will of course use SSL, but I’m trying to decide if I choose POP vs IMAP. From my understanding IMAP is a modern protocol and has the advantage of keeping all emails stored on the email server. Using POP emails after piping would be deleted from the email server. This can be a bad thing in terms of wanting to keep multiple copies of the emails, but can be an advantage in terms of security because a hacker with access to the email server will not have access to the emails. What do you think? What are you using? Would really appreciate any advise. Thanks!
-
I'm back again Im trying to get ticket email replys through to my support manager. I presume as i'm using the IMAP option, the email piping threads don't apply to me, at least the documentaion suggests this. In my department settings I have added an email and IMAP settings for an email i control; (the root domain, but not my blesta subdomian) for exapmle support@mydomain.com My blesta install is at hosting.mydomain.com I assume as IMAP settings don't not care what the domain is, so long as the settings are correct. Is that right? So assuming my settings are correct... I use zoho for the email in question. Email: support@mydomain.com Username: support@mydomain.com Pasword: *************** SSL (port) 993 Host (IMAP server) imap.zoho.com The settings work on a client. so im sure it not a settings issue. However cron never works, just the same since I started testing my support manager setup. The 5 min cron for download tickets has never ran, all other cron tasks are fine, but this just keeps trying to run and the little animation keeps whirring around. When i look in cron logs there is nothing there about support emails. any ideas? PS I have deleted all the database entries in cron_task ID 19 as per this thread http://www.blesta.com/forums/index.php?/topic/4168-support-department-imap-not-working/?hl=imap%20support But still not working.