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Found 2 results

  1. We are still testing a trial version but encounter a few issues and hope someone might be able to assist: 1/. When we test the prorate function, let's say we have 3 packages (Plan A, B, C) and each package have 3 month, 6month or 12month option.. if we upgrade plan A 12month to plan B 12month, the calculation seems to be correct. However, if upgrade from Plan A 12 months to Plan B 6 months (should only be $9 diff.) somehow the invoice creation shows customer owe more than $200.. (way off). Is this a bug or prorate plans must have the exact term? 2/. When doing upgrade/downgrade, Blesta add the "setup" fee for each plans.. we only charge the initial setup fee and don't charge an upgrade fee (but charge a downgrade fee).. is there a way to specify that? or does each upgrade, it will add the "setup" fee per the plan selected? 3/. When using smtp to send email, no invoices is being delivered.. only way to work is with php mail (which is not prefer method). We test our server smtp function and also able to do that via commend line.. any idea why smtp setting is not working? Thank you very much in advance for any assistance. Best regards, Boc
  2. Hello, I have a game server hosting company and I'm using blesta as my billing and management platform. It's common at game server rental to have a base price and charge per server slot. At Blesta 3.3 prorate was introduced for upgrading packages and payment terms, but it's not included when an user wants to keep the same payment term but have a higher slot count, which is set-up as a configurable option with many options (from 10 to 60 players, but it can be up to 500 with a step of 5 slots). I don't think that the slot options should be added as different packages, so I think it would be very useful to be able to upgrade configurable options with prorate feature. Considering that blesta is preparing to enter to the game server hosting area with the inclusion of Multicraft module and the development of TCAdmin, I think that you should also consider implementing this. (Please correct me if it's already implemented, I haven't tested all the new features yet) Thanks! Rodrigo
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