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Found 2 results

  1. I am trying out Blesta to see if it works better than our current setup. So far, very good. However, I would like to edit certain aspects of the "open source" code to make it more keen to my customers and company image. With that said, where can I find to remove the staff name entirely from the client ticket? As shown in the attachment, I'd like to only show the Support Staff portion. Thank you in advance to the team.
  2. Hello, thank you so much for this fine community, it really helps to users of Blesta to transfering from another billing softwares. I have another question. How can I delete ServiŅes/invoices/transactions/tickets from the client? For example, client have some canceled services. The cron don't delete this as I can see. And I can't find any button to delete the canceled service from the client. The same thing with the Invoices. If client have many closed invoices, how can I delete this? Of if client have some declined transactions and many closed tickets, how can I remove them from the system? Of course I can do this in phpmyadmin by deleting some lines in specific tables of Blesta MySQL base, but if I'll have many clients I'll need to automate this process, for example by cron running it should delete canceled services, closed invoices, declined transactions and closed tickets. So, if Blesta have some way now to delete canceled services, closed invoices, declined transactions, closed tickets automatically or manually?
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