Jump to content

Search the Community

Showing results for tags 'sms'.

  • Search By Tags

    Type tags separated by commas.
  • Search By Author

Content Type


Forums

  • General
    • News
    • The Lounge
  • Community
    • Pre-Sales Questions
    • Support
    • The Marketplace
    • Contribute
    • Show Off
    • Feature Requests
    • Bugs
    • Contests
  • Developer Corner
    • General
    • Extensions
  • BlestaStore's Forum
  • BlestaStore's BlestaCMS
  • BlestaStore's Resellers
  • BlestaStore's BlestaForums
  • BlestaStore's Promotions
  • CubeData's Official Announcements From CubeData
  • CubeData's Peer Support
  • CubeData's Resellers
  • ModulesGarden Club's Topics
  • Blesta Addons's Topics

Find results in...

Find results that contain...


Date Created

  • Start

    End


Last Updated

  • Start

    End


Filter by number of...

Joined

  • Start

    End


Group


AIM


MSN


Website URL


ICQ


Yahoo


Jabber


Skype


Wire


Location


Interests

Found 1 result

  1. STEP 1 - Go to Admin --> Support --> Departments --> Edit --> Piping configuration text field There is a sample line of code that is generated ... /usr/bin/php /home/username/support.mywebsitename.com/sub_folder/plugins/support_manager/pipe.php plugin/support_manager/ticket_pipe/index/1/ Use /usr/local/bin/php instead of /usr/bin/php STEP 2 - Open up C-Panel and go to "Global Email Filter" 1) - Give it a title 2) - Use " to " and " contains " from the dropdown menu 3) - Insert your email address ( the one you are using for the "Departments" within Blesta ) 4) - Go to " Actions " and choose " Pipe to a Program " 5) - Use the following sample path ( modify as needed per your Blesta installation location ) /usr/local/bin/php /home/username/support.mywebsitename.com/sub_folder/plugins/support_manager/pipe.php plugin/support_manager/ticket_pipe/index/1/ 6) - Open up your FTP program, go to " /plugins/support_manger " and give the " pipe.php " file a permission of 755 7) - All done ! =========================== Now the emails from generic email providers ( yahoo, gmail, hotmail, aol ) get piped into my support ticket system. =========================== STEP 3 - ADDITIONALLY, you can setup the "Mobile Emails" within Blesta and C-Panel, so that the tickets will get sent as "Text Alerts" to your phone. See Mobile Ticket ( SMS Text Alert ) setup instructions at.. ========================== Hope This Helps.
×
×
  • Create New...