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Showing results for tags 'credit card'.
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When clients pay their bill, it would better for all concerned if the "Save Account" checkbox was enabled by default. I am on page /client/pay/method/79 Lacking this change in default setting, it would be good if we could set this default in /config/blesta.php Lacking this option, it would be good to know where to change it in source file. BTW: I tried creating this topic on https://requests.blesta.com/ the site wouldn't let me register an account. I kept getting invalid CAPTCHA
Blesta has never sent any credit card expiration reminders, and the Automation settings indicate that the Card Expiration Reminders task has never run. All of the other Automation tasks run regularly. I use the Stripe gateway, and have set it to store card information offsite with Stripe. However, Blesta still stores the card expiration date and the last 4 digits of the card number, so I don’t know why reminders wouldn’t be sent. What is most strange is that I have a customer with an expired card stored as a payment account for auto debit, yet auto debit continues to successfully charge his card through Stripe whenever payments are due. How can this be happening? Observed mostly on Blesta 3.4.3 with Stripe gateway 1.2.0. But I recently upgraded to Blesta 3.6.2 with Stripe gateway 1.3.1. So far, no difference in behaviour. Any insight is appreciated.
Hello, I had a situation when Blesta sends out a link in an email for the client to pay an invoice. So, When client click on that link he/she reach select payment method page. After selecting a payment method and move to the confirmation page. If client refresh payment confirmation page his/her account is charged twice. Amount is added as credit in account if all the invoices are paid How can I avoid charging credit card again if there is no invoice is due. Thanks in advance
Hi Community, I am testing out Blesta under the free trial program and am having trouble with paying a first invoice. I have setup Braintree as my one-and-only Payment Gateway and a Payment Account under one of my personal client accounts, including the Security Code (i.e. CCV). However when I attempt to pay the invoice within the Blesta admin account *or* after logging in to the my client account through the Client Portal I get a declined error. The cited reason is that the CCV is required. When I check the Gateway logs I see that the CCV string is indeed empty while the number and expirationDate strings are both a series of 'x' characters for each of these declined transactions. I suspect that Blesta, when attempting to communicate with Braintree, is not including the CCV in its message. Furthermore, the Payment Account is not showing the CCV in the UI form field, not even as an "xxx". Note that I have verified my Braintree configuration and I have successfully conducted transactions through that gateway in the past. Can anyone help? Thanks, Jason