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Found 7 results

  1. I am trying out Blesta to see if it works better than our current setup. So far, very good. However, I would like to edit certain aspects of the "open source" code to make it more keen to my customers and company image. With that said, where can I find to remove the staff name entirely from the client ticket? As shown in the attachment, I'd like to only show the Support Staff portion. Thank you in advance to the team.
  2. Turn your Blesta Knowledgebase into a **VIDEO Knowledgebase** with hundreds of our ready-made videos articles! You can now import all our video support tutorials into your Blesta Knowledgebase in just a few clicksThe new Video Knowledgebase has been developed as a turn-key solution to getting our video tutorials into your searchable knowledgebase. No longer do we just provide a video tutorial rebranding service for web hosts... we now provide web hosts with a complete solution to populate their knowledgebase with hosting-related, video-based articles. All video tutorials in the knowledgeb
  3. Is there support for Opengamepanel? WHMCS supports it but I cant seem to find out if blesta supports it.
  4. I'm having trouble setting up the forwarder in cPanel as nothing seems to work. I tried both /usr/bin/php /home/username/public_html/blesta/plugins/support_manager/pipe.php /usr/local/bin/php /home/username/public_html/blesta/plugins/support_manager/pipe.php Blesta is in a subfolder named 'Blesta'. The error message I get is Action: failed Final-Recipient: rfc822;|/home/USERNAME/usr/local/bin/php /home/USERNAME/public_html/blesta/plugins/support_manager/pipe.php Status: 5.0.0 The path to pipe.php is correct - what else could be wrong? I also checked with my host & confirme
  5. Hi guys! After a little break, we are back! ModulesGarden is proud to announce a double release of extensions designed specially for Blesta! With our brand new products you will be able to expand the possibilities of your system and integrate with world-famous providers: Zendesk and GoDaddy! Our first (actually the second ;)) module called plainly Zendesk For Blesta will let you manage and respond to all your tickets directly in Zendesk. At the same time, your customers will be able to send and control their tickets, enriched with several interesting Zendesk features, straigh
  6. i tried to configure mail piping for support departments but i can't change php path currently i have multiple php in my vps, /usr/bin/php - /usr/bin/php54m-cli - /usr/bin/php56m and /usr/bin/php70m i can't install pecl-mailparse with current php [[email protected] member]# yum install php-pecl-mailparse Loaded plugins: fastestmirror, presto, priorities, protectbase, replace Setting up Install Process Loading mirror speeds from cached hostfile * mratwork-epel: mirror.datto.com * mratwork-ius-stable: mirror.symnds.com * mratwork-webtatic: us-east.repo.webtatic.com 0 packages excluded due
  7. I'm back again Im trying to get ticket email replys through to my support manager. I presume as i'm using the IMAP option, the email piping threads don't apply to me, at least the documentaion suggests this. In my department settings I have added an email and IMAP settings for an email i control; (the root domain, but not my blesta subdomian) for exapmle [email protected] My blesta install is at hosting.mydomain.com I assume as IMAP settings don't not care what the domain is, so long as the settings are correct. Is that right? So assuming my settings are correct... I
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