Blesta Addons Posted July 20, 2017 Report Share Posted July 20, 2017 we have already talked about the renew_date in blesta, and i want to re-open again this subject . blesta update the renew date every time the invoice was generated . this leading a big problems for us and our clients. Firstly some client claim that the renew date showed is in the future and normally it should show the real renew date !! for example, a service that is renewed in 31-7-2017, when a invoice generated, the renew date will become 31-8-2018 . this behavior also impacting the observium plugin that we have made for billing calculation between two dates, so if a service has a renew date 31-7-2017 normally the plugin in 31-7-2017 should create invoice for the extra usage from 30-6-2017 to 31-7-2017, when blesta generate invoice, the renew date change to +1 term, the plugin ignore the service because it has a a future renew date and will not included in the billing calculation. we need a way that the we be sure that the actual service is from X date to Y date, and when the invoice is paid then the renew date can be updated . the only solution we found is to push all observium users to make the package use prorate for 1st of month, and then we update the plugin to make a calcul in the 1st of the month for the previous month, this way will impact some users that they didn't use prorate and they don't want use it . activa 1 Quote Link to comment Share on other sites More sharing options...
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.