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Help - Sad with Licensecart Support


megdi

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HI.


I am  new with blesta.
I have tried trial license of blesta and now i plan to migrate to blesta and plan to use Multi company feature.

I bought license from licensecart.com with 1 multi company addon license. I interest to use multi company feature and tested it.
After i change license "License Key" page then i add new company. unfortunately i always found Notification about 

There are no addon company licenses available. Please log in to your account at account.blesta.com or contact sales to purchase additional company licenses.

i tried to contact licensecart support but no response more than 2 days. I know they close support at Saturady and sunday. But i sent ticket On Aug 9 2017. Chat on Blesta.com always offline.
Is there reseller of blesta license which give support 24/7 or better?

I want to support blesta fighting whmcs, But this experience make me Lose hope

If no solution, i must think twice to migrate from whmcs.

Thank you.

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Just now, Blesta Addons said:

@Licensecart is always here , maybe something who preventing him from response. just be patient, your issue is a simple and the fix is also simple.

 

Yes Right. it is really simple problem. I am sure it.
This more over make me worry. 
Simple problem should be able solved quicker.
I used WHMCS more three years and never open a ticket about anythings. 

please remember, now is friday. if they don't solve this issue today, that mean i must wait Monday. They only open support Monday untuk friday.

I can wait their replies for hours for simple issue, But waiting a response more than 2 days and may be potential to extend until more than 5 days, it can break my schedule.

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