katycomputer Posted November 9, 2017 Report Share Posted November 9, 2017 I want to add a service where the first 4 months are free. So I created a test situation using a daily term. I created a coupon valid for $4, defined the daily term charge as $1, then added the service to my test client. All went well on day one, but on day 2, the client wasn't credited for the $4 coupon. If using a coupon in this manner won't work, what is the best way to handle this situation? Quote Link to comment Share on other sites More sharing options...
0 katycomputer Posted November 11, 2017 Author Report Share Posted November 11, 2017 I found another way. I entered a payment on /billing/admin/clients/recordpayment/contacts.client_id/ and set the payment type to "In House Credit", that should resolve my issue. Quote Link to comment Share on other sites More sharing options...
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katycomputer
I want to add a service where the first 4 months are free. So I created a test situation using a daily term.
I created a coupon valid for $4, defined the daily term charge as $1, then added the service to my test client.
All went well on day one, but on day 2, the client wasn't credited for the $4 coupon.
If using a coupon in this manner won't work, what is the best way to handle this situation?
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