Blesta Addons Posted December 2, 2017 Report Share Posted December 2, 2017 sometimes the client want to upgrade, and for some reason he didn't pay the upgrade invoice, exist any setting to allow cancel this upgrade (invoice/service) from blesta ? or the invoice should be removed manually ? activa 1 Quote Link to comment Share on other sites More sharing options...
0 activa Posted December 4, 2017 Report Share Posted December 4, 2017 Never noticied that, but with the stats plugins i see a clients who we owe money just for unpaid service upgrade . I think they are autodeleted after a days !! Quote Link to comment Share on other sites More sharing options...
0 Tyson Posted December 4, 2017 Report Share Posted December 4, 2017 Queued service changes won't cancel themselves if left unpaid. I think manual action would be required to cancel the upgrade if the customer decides he does not want to have it after all. Quote Link to comment Share on other sites More sharing options...
0 Blesta Addons Posted December 4, 2017 Author Report Share Posted December 4, 2017 2 hours ago, Tyson said: Queued service changes won't cancel themselves if left unpaid. I think manual action would be required to cancel the upgrade if the customer decides he does not want to have it after all. after a year we will found a hundreds of invoices unpaid only for upgrade, a manual intervention is a pain. i can't imagine i will add this to a new plugin, only in my installation we have almost 20 plugins only to add some tasks that need be in the core!!!! Quote Link to comment Share on other sites More sharing options...
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Blesta Addons
sometimes the client want to upgrade, and for some reason he didn't pay the upgrade invoice, exist any setting to allow cancel this upgrade (invoice/service) from blesta ? or the invoice should be removed manually ?
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