evolvewh Posted March 23, 2018 Report Share Posted March 23, 2018 I've noticed that a client can be marked as 'inactive' when they have active services. I would think a quick check could be put in place to prevent this? Link to comment Share on other sites More sharing options...
Paul Posted March 23, 2018 Report Share Posted March 23, 2018 It's intentional. Marking inactive will prevent the client from logging in, but any active services will continue to be billed as normal. It would be cool to have a feature that would automatically mark clients inactive after they do not have any services/invoices/etc after a period of time. Link to comment Share on other sites More sharing options...
evolvewh Posted March 23, 2018 Author Report Share Posted March 23, 2018 58 minutes ago, Paul said: It's intentional. Marking inactive will prevent the client from logging in, but any active services will continue to be billed as normal. It would be cool to have a feature that would automatically mark clients inactive after they do not have any services/invoices/etc after a period of time. Why would you want a customer to not be able to login while they have active services? They may need to update a credit card on file or view what services they have, etc. Link to comment Share on other sites More sharing options...
Paul Posted March 23, 2018 Report Share Posted March 23, 2018 3 minutes ago, evolvewh said: Why would you want a customer to not be able to login while they have active services? They may need to update a credit card on file or view what services they have, etc. Some admins prefer to manage everything for the client and keep the client out. Link to comment Share on other sites More sharing options...
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