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katycomputer

Pay Now Login

Question

When our client pays using  https://{invoice.payment_url} they are presented with an opportunity to login to their account. In our situation, this is confusing to the client.

It would be better if they simply received a "The payment was successfully processed....." message

What is the easiest way to make this change?

Currently, the client sees this:

image.png.e020a337c8f25570d5d93b6423069c14.png

We want the client to see something like this (without " In"):
image.png.608405f96db6f713865daa6893c40391.png

 

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Maybe I haven't tried paying using the Pay Now link in some time. Is this what the client is always shown? The login page with the message embedded?

If so, then yes, I think we should improve this.

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Yes, after successfully making payment, they get a Log In page. I haven't got any complaints, but I find it confusing. They have paid their bill, why do we want them to login - we don't, we should just be thanking them for their payment and let them go on their merry way.

 

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