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Send Mails is kidding me!


mysrvstore

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Hello,

i have a problem, new customers / order Emails dont sending 

i test here to send a new mail : path/admin/clients/view/1/

he say: 

The email failed to send due to a configuration issue.

im sending a Mail over the Mass Mailer he sending the mail succesfull, im sending a mail over path//admin/clients/email/1/ direct to the customer, he sending the mail succesfull.

The cronjob says: Unable to deliver 2 invoices to client #1500 via Email due to error: The email failed to send due to a configuration issue.

the SMTP is working, i have tesed with SSL / TLS and Port 465 and 587

What the hell is the problem?.. Thanks!

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Almost always this is an issue with your SMTP settings, or the firewall blocking. Another customer had this issue over port 465, changed it to port 587 and it worked fine. If the issue is only with sending invoices, then make sure your temp directory is writable and defined under Settings > System > General. Invoice PDFs are first written to the temp directory, then attached and emailed out.

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16 hours ago, mysrvstore said:

Hello,

i have a problem, new customers / order Emails dont sending 

i test here to send a new mail : path/admin/clients/view/1/

he say: 

The email failed to send due to a configuration issue.

im sending a Mail over the Mass Mailer he sending the mail succesfull, im sending a mail over path//admin/clients/email/1/ direct to the customer, he sending the mail succesfull.

The cronjob says: Unable to deliver 2 invoices to client #1500 via Email due to error: The email failed to send due to a configuration issue.

the SMTP is working, i have tesed with SSL / TLS and Port 465 and 587

What the hell is the problem?.. Thanks!

Are you able to see the SMTP logs while the mail is attempting to be sent? What about your php logs and blesta logs as well? These logs should give some clues.

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