mukesh Posted February 4, 2019 Report Share Posted February 4, 2019 when i click on ticket number then error generated Quote Link to comment Share on other sites More sharing options...
0 Tyson Posted February 4, 2019 Report Share Posted February 4, 2019 Is this for all tickets or only some? And are you using the Support Manager plugin included with Blesta or a custom plugin? It seems like there is some invalid text in one of the ticket reply messages, but I haven't encountered that error before. It would be useful to take a look at the ticket replies for that ticket in the database (i.e. `support_replies` table) to see if there are any invalid characters. I'd be curious to know if there are. Quote Link to comment Share on other sites More sharing options...
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mukesh
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