Fresh installation with Ubuntu 18.04 doesn't work

Kimmo H · February 25, 2019

First time try to install blesta and looking really bad.... Linux admin for 15 years.. What should i do, i've try both GUI and CLi install, neither works.. ?

System is Proxmox VM with Ubuntu 18.04 LTS which has PHP 7.2

----------------------------------------
Blesta CLI Installer
----------------------------------------
Please acknowledge your agreement to the terms and conditions as explained at

http://www.blesta.com/license/

Do you agree? (Y/N): Y
Performing system requirements check...
The following recommended requirements failed:
ext-mcrypt: The mcrypt extension is recommended for better performance.
Do you wish to continue anyway? (Y): Y
You will now be asked to enter your database credentials.
Database host (default localhost):
Database name: c432*****
Database user: c432***
Database password: ***********
Attempting to verify database credentials... PHP Fatal error: The file /var/www/clients/client432/web624/web/app/models/license.php was encoded by the ionCube Encoder for PHP 5.4 and cannot run under PHP 7.1 or later.
Please ask the provider of the script to provide a version encoded with the ionCube Encoder for PHP 7.1. in Unknown on line 0
root@web4:~#

Michael · February 25, 2019

You haven't applied the hot-fix it tells you there:

was encoded by the ionCube Encoder for PHP 5.4 and cannot run under PHP 7.1 or later.

So you need the hotfix71. Copy the files from /hotfix71/blesta/ to the root of blesta.

Kimmo H · February 25, 2019

Ah ok, i thought when i download newest version i don't have to add any hotfixes... ?

Anyway, it wen't thru but then to the next problem:

Something went wrong.

realpath(): open_basedir restriction in effect. File(/var/www/clients/client432/web624) is not within the allowed path(s): (/var/www/clients/client432/web624/web:/var/www/clients/client432/web624/private:/var/www/clients/client432/web624/tmp:/var/www/login.****.***/web:/srv/www/login.*****.**/web:/usr/share/php5:/usr/share/php:/tmp:/usr/share/phpmyadmin:/etc/phpmyadmin:/var/lib/phpmyadmin:/dev/random:/dev/urandom)

Kimmo H · February 25, 2019

I'm running Ubuntu 18.04 LTS with ISPConfig 3 and PHP-FPM 7.2

Michael · February 25, 2019

Please see: https://stackoverflow.com/a/11233478

Kimmo H · February 25, 2019

Thanks,

i get now Blesta running:

ISPConfig3:

Web Domain -> Options -> PHP open_basedir: "None" -> Save

I'm not sure if that opens any security problems ?

Paul · February 25, 2019

Disabling open_basedir is the simplest solution, but you could alternatively include all paths that Blesta must access. Off the top of my head, the install directory, the uploads directory, the temp directory (/tmp/) to start. phpseclib also tries to access /dev/random, /dev/urandom for encryption purposes. It's easier to leave open_basedir disabled, but that's up to you. We also recommend running Blesta on its own server (A VPS will do) without any other applications, but many run in it a shared environment.

Kimmo H · February 27, 2019

Now im trying to add some Form for sale page. Website shows just blank page after clicking "Edit Form".

Should i add some "Package Groups" first ?

Sorry, i just need to have something that works and after that i can edit that example..

https://login.open365.fi/index.php/order/cart/index/Label jee5/

Paul · February 27, 2019

Does your label have a space in it? Remove any spaces and non-alphanumeric characters. If it's still an issue, check your logs. ../logs_blesta/ defined under Settings > System > General. White pages generally mean errors.

Kimmo H · February 27, 2019

i changed spaces for underscore, didn't help...

https://login.open365.fi/index.php/order/cart/index/Label_without_spaces/

And there is no Settings or System anywhere in webGUI blesta_change.png.8b22d42f01e7eb056551407ab915c078.png

Kimmo H · February 27, 2019

root@web4:/var/www/login.open365.fi# find . | grep logs_blesta
root@web4:/var/www/login.open365.fi#

-------------------------------------------------------------------

Can't find any logs, but blesta is installed..

-------------------------------------------------------------------

root@web4:/var/www/login.open365.fi# find . | grep blesta

./web/vendors/blesta
./web/vendors/blesta/pricing
./web/vendors/blesta/pricing/.travis.yml
./web/vendors/blesta/pricing/README.md
./web/vendors/blesta/pricing/composer.json
./web/vendors/blesta/pricing/ruleset.xml
./web/vendors/blesta/pricing/tests
./web/vendors/blesta/pricing/tests/Unit
./web/vendors/blesta/pricing/tests/Unit/Description
./web/vendors/blesta/pricing/tests/Unit/Description/AbstractPriceDescriptionTest.php
./web/vendors/blesta/pricing/tests/Unit/Collection
./web/vendors/blesta/pricing/tests/Unit/Collection/ItemPriceCollectionTest.php
./web/vendors/blesta/pricing/tests/Unit/PricingFactoryTest.php
./web/vendors/blesta/pricing/tests/Unit/Modifier
./web/vendors/blesta/pricing/tests/Unit/Modifier/TaxPriceTest.php
./web/vendors/blesta/pricing/tests/Unit/Modifier/DiscountPriceTest.php
./web/vendors/blesta/pricing/tests/Unit/Modifier/AbstractPriceModifierTest.php
./web/vendors/blesta/pricing/tests/Unit/Type
./web/vendors/blesta/pricing/tests/Unit/Type/UnitPriceTest.php
./web/vendors/blesta/pricing/tests/Unit/Type/ItemPriceTest.php
./web/vendors/blesta/pricing/src
./web/vendors/blesta/pricing/src/Description
./web/vendors/blesta/pricing/src/Description/AbstractPriceDescription.php
./web/vendors/blesta/pricing/src/Description/PriceDescriptionInterface.php
./web/vendors/blesta/pricing/src/Collection
./web/vendors/blesta/pricing/src/Collection/ItemPriceCollection.php
./web/vendors/blesta/pricing/src/Modifier
./web/vendors/blesta/pricing/src/Modifier/AbstractPriceModifier.php
./web/vendors/blesta/pricing/src/Modifier/ItemComparatorInterface.php
./web/vendors/blesta/pricing/src/Modifier/TaxPrice.php
./web/vendors/blesta/pricing/src/Modifier/DiscountPrice.php
./web/vendors/blesta/pricing/src/Modifier/PriceModifierInterface.php
./web/vendors/blesta/pricing/src/Total
./web/vendors/blesta/pricing/src/Total/PriceTotalInterface.php
./web/vendors/blesta/pricing/src/PricingFactory.php
./web/vendors/blesta/pricing/src/Type
./web/vendors/blesta/pricing/src/Type/ItemPrice.php
./web/vendors/blesta/pricing/src/Type/UnitPrice.php
./web/vendors/blesta/pricing/src/Type/PriceInterface.php
./web/vendors/blesta/pricing/phpunit.xml.dist
./web/vendors/blesta/composer-installer
./web/vendors/blesta/composer-installer/.travis.yml
./web/vendors/blesta/composer-installer/README.md
./web/vendors/blesta/composer-installer/composer.json
./web/vendors/blesta/composer-installer/tests
./web/vendors/blesta/composer-installer/tests/Unit
./web/vendors/blesta/composer-installer/tests/Unit/BlestaInstallerTest.php
./web/vendors/blesta/composer-installer/tests/Unit/InstallerTest.php
./web/vendors/blesta/composer-installer/src
./web/vendors/blesta/composer-installer/src/Installer.php
./web/vendors/blesta/composer-installer/src/BlestaInstaller.php
./web/vendors/blesta/composer-installer/LICENSE
./web/vendors/blesta/composer-installer/phpunit.xml.dist
./web/vendors/blesta/reseller-api
./web/vendors/blesta/reseller-api/.travis.yml
./web/vendors/blesta/reseller-api/README.md
./web/vendors/blesta/reseller-api/composer.json
./web/vendors/blesta/reseller-api/tests
./web/vendors/blesta/reseller-api/tests/unit
./web/vendors/blesta/reseller-api/tests/unit/ConnectionTest.php
./web/vendors/blesta/reseller-api/tests/unit/Command
./web/vendors/blesta/reseller-api/tests/unit/Command/PackagesTest.php
./web/vendors/blesta/reseller-api/tests/unit/Command/CommandFactoryTest.php
./web/vendors/blesta/reseller-api/tests/unit/Command/BaseCommand.php
./web/vendors/blesta/reseller-api/tests/unit/Command/SearchTest.php
./web/vendors/blesta/reseller-api/tests/unit/Command/CreditsTest.php
./web/vendors/blesta/reseller-api/tests/unit/Command/LicensesTest.php
./web/vendors/blesta/reseller-api/tests/unit/Fixture
./web/vendors/blesta/reseller-api/tests/unit/Fixture/response.json
./web/vendors/blesta/reseller-api/tests/unit/Fixture/message.json
./web/vendors/blesta/reseller-api/tests/unit/Fixture/error.json
./web/vendors/blesta/reseller-api/tests/unit/ResponseTest.php
./web/vendors/blesta/reseller-api/src
./web/vendors/blesta/reseller-api/src/Connection.php
./web/vendors/blesta/reseller-api/src/Command
./web/vendors/blesta/reseller-api/src/Command/AbstractCommand.php
./web/vendors/blesta/reseller-api/src/Command/Licenses.php
./web/vendors/blesta/reseller-api/src/Command/Credits.php
./web/vendors/blesta/reseller-api/src/Command/CommandInterface.php
./web/vendors/blesta/reseller-api/src/Command/Packages.php
./web/vendors/blesta/reseller-api/src/Command/Search.php
./web/vendors/blesta/reseller-api/src/Command/CommandFactory.php
./web/vendors/blesta/reseller-api/src/ConnectionInterface.php
./web/vendors/blesta/reseller-api/src/Response.php
./web/vendors/blesta/reseller-api/src/ResponseInterface.php
./web/vendors/blesta/reseller-api/LICENSE
./web/vendors/blesta/reseller-api/phpunit.xml.dist
./web/vendors/blesta/items
./web/vendors/blesta/items/README.md
./web/vendors/blesta/items/composer.lock
./web/vendors/blesta/items/composer.json
./web/vendors/blesta/items/tests
./web/vendors/blesta/items/tests/Unit
./web/vendors/blesta/items/tests/Unit/Item
./web/vendors/blesta/items/tests/Unit/Item/ItemTest.php
./web/vendors/blesta/items/tests/Unit/Item/ItemMapTest.php
./web/vendors/blesta/items/tests/Unit/Collection
./web/vendors/blesta/items/tests/Unit/Collection/ItemCollectionTest.php
./web/vendors/blesta/items/tests/Unit/ItemFactoryTest.php
./web/vendors/blesta/items/src
./web/vendors/blesta/items/src/Item
./web/vendors/blesta/items/src/Item/ItemMap.php
./web/vendors/blesta/items/src/Item/Item.php
./web/vendors/blesta/items/src/Item/ItemInterface.php
./web/vendors/blesta/items/src/Collection
./web/vendors/blesta/items/src/Collection/ItemCollection.php
./web/vendors/blesta/items/src/ItemFactory.php
./web/vendors/blesta/items/LICENSE
./web/vendors/blesta/items/phpunit.xml.dist
./web/vendors/blesta/proration
./web/vendors/blesta/proration/README.md
./web/vendors/blesta/proration/composer.json
./web/vendors/blesta/proration/tests
./web/vendors/blesta/proration/tests/Unit
./web/vendors/blesta/proration/tests/Unit/ProrationTest.php
./web/vendors/blesta/proration/src
./web/vendors/blesta/proration/src/Proration.php
./web/vendors/blesta/proration/phpunit.xml.dist
./web/config/blesta.php
./web/plugins/import_manager/components/migrators/blesta
./web/plugins/import_manager/components/migrators/blesta/blesta_migrator.php
./web/plugins/import_manager/components/migrators/blesta/2.5
./web/plugins/import_manager/components/migrators/blesta/2.5/config
./web/plugins/import_manager/components/migrators/blesta/2.5/config/voip.php
./web/plugins/import_manager/components/migrators/blesta/2.5/config/vpsnet.php
./web/plugins/import_manager/components/migrators/blesta/2.5/config/directadmin.php
./web/plugins/import_manager/components/migrators/blesta/2.5/config/blesta.php
./web/plugins/import_manager/components/migrators/blesta/2.5/config/hypervm.php
./web/plugins/import_manager/components/migrators/blesta/2.5/config/plesk.php
./web/plugins/import_manager/components/migrators/blesta/2.5/config/jungledisk.php
./web/plugins/import_manager/components/migrators/blesta/2.5/config/nominet.php
./web/plugins/import_manager/components/migrators/blesta/2.5/config/blesta_resell.php
./web/plugins/import_manager/components/migrators/blesta/2.5/config/updates.php
./web/plugins/import_manager/components/migrators/blesta/2.5/config/virtualmin.php
./web/plugins/import_manager/components/migrators/blesta/2.5/config/cpanel.php
./web/plugins/import_manager/components/migrators/blesta/2.5/config/onlinenic.php
./web/plugins/import_manager/components/migrators/blesta/2.5/config/solusvm_xen.php
./web/plugins/import_manager/components/migrators/blesta/2.5/config/namecheap.php
./web/plugins/import_manager/components/migrators/blesta/2.5/config/helm.php
./web/plugins/import_manager/components/migrators/blesta/2.5/config/dialupusa.php
./web/plugins/import_manager/components/migrators/blesta/2.5/config/solusvm_kvm.php
./web/plugins/import_manager/components/migrators/blesta/2.5/config/opensrs.php
./web/plugins/import_manager/components/migrators/blesta/2.5/config/enom.php
./web/plugins/import_manager/components/migrators/blesta/2.5/config/reseller_club.php
./web/plugins/import_manager/components/migrators/blesta/2.5/config/generic_domain.php
./web/plugins/import_manager/components/migrators/blesta/2.5/config/solusvm_openvz.php
./web/plugins/import_manager/components/migrators/blesta/2.5/config/none.php
./web/plugins/import_manager/components/migrators/blesta/2.5/config/broadsat.php
./web/plugins/import_manager/components/migrators/blesta/2.5/config/centovacast.php
./web/plugins/import_manager/components/migrators/blesta/2.5/config/kloxo.php
./web/plugins/import_manager/components/migrators/blesta/2.5/config/interworx.php
./web/plugins/import_manager/components/migrators/blesta/2.5/language
./web/plugins/import_manager/components/migrators/blesta/2.5/language/en_us
./web/plugins/import_manager/components/migrators/blesta/2.5/language/en_us/blesta2_5.php
./web/plugins/import_manager/components/migrators/blesta/2.5/views
./web/plugins/import_manager/components/migrators/blesta/2.5/views/default
./web/plugins/import_manager/components/migrators/blesta/2.5/views/default/configuration.pdt
./web/plugins/import_manager/components/migrators/blesta/2.5/views/default/settings.pdt
./web/plugins/import_manager/components/migrators/blesta/2.5/blesta2_5.php
./web/plugins/import_manager/components/migrators/blesta/info.json
./web/components/modules/blesta_license
./web/components/modules/blesta_license/config.json
./web/components/modules/blesta_license/composer.json
./web/components/modules/blesta_license/language
./web/components/modules/blesta_license/language/en_us
./web/components/modules/blesta_license/language/en_us/license_module.php
./web/components/modules/blesta_license/src
./web/components/modules/blesta_license/src/Module.php
./web/components/modules/blesta_license/src/Component
./web/components/modules/blesta_license/src/Component/Service.php
./web/components/modules/blesta_license/src/Component/Package.php
./web/components/modules/blesta_license/src/Component/ComponentFactory.php
./web/components/modules/blesta_license/src/Component/AbstractComponent.php
./web/components/modules/blesta_license/src/views
./web/components/modules/blesta_license/src/views/default
./web/components/modules/blesta_license/src/views/default/manage.pdt
./web/components/modules/blesta_license/src/views/default/tab_reissue.pdt
./web/components/modules/blesta_license/src/views/default/edit_row.pdt
./web/components/modules/blesta_license/src/views/default/tab_client_reissue.pdt
./web/components/modules/blesta_license/src/views/default/images
./web/components/modules/blesta_license/src/views/default/images/logo.png
./web/components/modules/blesta_license/src/views/default/add_row.pdt
./web/components/modules/blesta_license/blesta_license.php
root@web4:/var/www/login.open365.fi#

Tyson · February 27, 2019

Have you tried to enable error reporting in the blesta configuration file (i.e. set Configure::errorReporting(-1); and Configure::set('System.debug', true); in /config/blesta.php)? Afterward, you should see an error on the blank white page.

Kimmo H · February 27, 2019

I did now and and get some data which doesn't help me, im Linux admin and don't have deep knowledge oh PHP:

https://login.open365.fi/index.php/order/cart/index/Label_without_spaces/

Something went wrong.

Files does not exist: /var/www/clients/client432/web624/web/plugins/order/views/templates/ajax/cart.pdt on line 158 in /var/www/clients/client432/web624/web/vendors/minphp/bridge/src/Lib/View.php

Printing Stack Trace:
#0 /var/www/clients/client432/web624/web/vendors/minphp/bridge/src/Lib/Controller.php(321): View->fetch('/var/www/client...', NULL) #1 /var/www/clients/client432/web624/web/vendors/minphp/bridge/src/Lib/Dispatcher.php(173): Controller->render() #2 /var/www/clients/client432/web624/web/index.php(21): Dispatcher::dispatch('/index.php/orde...') #3 {main}

I'm coming from WHMCS and just try to get simple order page working to test Blesta..

Tyson · February 27, 2019

The problem is that you are trying to access the /cart/ URI on an AJAX order form template. The AJAX order form templates don't have a cart template because the AJAX template represents a single page that makes AJAX requests for most of the checkout process (including the cart), so there is no cart page.

I'm curious how you got to that page, though, are you linking directly to it? If so, take a look at how to link directly to a product.

If you want that link to work, you can update your order form to use one of the Wizard templates instead.

Kimmo H · February 28, 2019

I'm new to Blesta and empty installation.

But yes now i added group and one product which i added to the that group and now AJAX order template shows up.

Fresh installation with Ubuntu 18.04 doesn't work

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