The PHP IMAP extension is required

[Gabriel Gutierrez]

Hi,

I was setting up a Department in Support, and I had some problems, the first problem was that I needed a mailparse, I installed the mailparse via WHM, but it turned out it only worked on PHP 7.0, so I had to add the hotfix to the root directory of Blesta. I was able to do all that, but now when I add a Department and choose Email Handling as IMAP, I get this error: The PHP IMAP extension is required for downloading messages via POP3 or IMAP.

Where do I install this PHP IMAP extension? I don't know if this matters but just in case, I use G Suite, not cPanel email.

[Michael Kinder]

Hi there, Gabriel!

Thanks for reaching out to the community!

IMAP is an extension in PHP and is required in order to process IMAP on your server via PHP execution. To install the PHP extension, follow the steps below.

1. Login into your WHM panel via URL https://server-IP-Address:2087.
2. In the left-hand menu pane, type EasyApache and you will see EasyApache4 option appearing.
3. Click on EasyApache4 option.
   
   
    
4. On the next screen, click on Customize button on current Apache settings. It will load your current Apache settings.
   
   
   
    
5. Click the PHP Extensions option on the left side.
    
6. Enable your choice of PHP modules for the PHP version you select (in this case you'll want to search for IMAP) and click on Next. 
   
    
7. Once necessary PHP modules are selected, the setup will review all the selection. It may take between 2 to 15 minutes based on a number of selected modules.
   
   
    
8. On the next screen, the setup will show the list of packages to be installed.
   
   
    
9. Click on Provision button to install the packages you have selected.
   
   

 

 

Hope this helps! 

[Gabriel Gutierrez]

Hi Michael,

Thank you very much for the help! It worked like a charm!

[Hawkevan]

PHP extensions surely are acing into platform and are indeed a good source of support. I've been leveraging from php redis extension for a while while and its one of the best ways to make my site load faster. Thanks for sharing this thou! Keep it live