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GOCARDLESS

Question

Hello,

 

I have recently migrated from whmcs to Blesta however the import tool didnt move the direct debits i have set up for a few users.

Is there a way i can add the mandates via mysql to those users or would i need to get them to reset up?

 

Thanks In Advance

 

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For reference, GoCardless docs are available at https://docs.blesta.com/display/user/GoCardless

GoCardless is a non-merchant gateway, so there is no payment account associated within Blesta. You do need to set up a webhook in GoCardless, and the URL to the webhook is displayed in the GoCardless configuration under Settings > Company > Payment Gateways > GoCardless.

I'm not totally sure if modifying the webhook endpoint URL in GoCardless will automatically make recurring payments work that were set up in another system, or if they would need to be re-created. It's worth a try.

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On 12/4/2019 at 7:44 AM, jayjayuk said:

We are having the same issue....

Did you get this resolved? 

In your GoCardless gateway configuration (see https://docs.blesta.com/display/user/GoCardless?preview=/10551346/10551350/gocardless-installed.png) have you updated your GoCardless account to use the Webhook shown here? Is your Webook Secret and token correct also?

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