Price Variations in Packages

[Nahuel]

I live in a country with high inflation. So, I need to periodically adjust my prices (every 3 or 6 months or so). But the thing is that I bill anually to most of my clients, and I like to set the price of renewal for some of them.

What happens when I modify the prices for a package? All the associated customers with a package ordered will change the price at the time of renewal? Is there a way to manually change the renewal costs in some cases and leave it fixed?

What's the best way to work around this?

[Tyson]

2 hours ago, Nahuel said:

All the associated customers with a package ordered will change the price at the time of renewal?

Yes.

2 hours ago, Nahuel said:

Is there a way to manually change the renewal costs in some cases and leave it fixed?

You can change the package price to what it should be for new customers and customers that should renew at that new price. For existing customers that should have a separate price, you can update the service and set an Override Price which will override the package price on renewal.

[Nahuel]

So, to summarize, if I modify the package price, all the existing customers will have the new price unless I override that price manually for each customer that I want to? Exactly as it should work. Thanks!

[Tyson]

That's correct.