Payment Received problem after payment! Many emails..

[ZweiTiger]

Hello,

Client paid the invoice by paypal. Invoice status: paid, but the client received "Payment Received" message every hour, and not understand why this happen.

Could you give me any suggestion? 

If I add a payment by manual, then everything is working and the client only receive one Payment Received email.

Thank You!

[Paul]

Did you check that Blesta is sending out the email every hour? Tools > Logs > Email. Is there only 1 transaction recorded for the payment in Blesta, or are you seeing many transactions? (Check all statuses)

Blesta sends the email receipt after receiving an IPN notification from PayPal, so no others should be sent unless Blesta receives multiple IPN requests. See Tools > Logs > Gateway log to see PayPal IPN request logs.

[ZweiTiger]

3 hours ago, Paul said:

Did you check that Blesta is sending out the email every hour? Tools > Logs > Email. Is there only 1 transaction recorded for the payment in Blesta, or are you seeing many transactions? (Check all statuses)

Blesta sends the email receipt after receiving an IPN notification from PayPal, so no others should be sent unless Blesta receives multiple IPN requests. See Tools > Logs > Gateway log to see PayPal IPN request logs.

Hi!

Thank you for your reply!

Yes, just checked this and received 10 paypal IPN request, but  actually in the real there was only one payment with one transaction. Strange. Any suggestion?

Thank You!