Jump to content
  • 0
lupus89

Administration notifications

Question

7 answers to this question

Recommended Posts

  • 0

Did you subscribe to them under My Info? Please note that you may need to edit your Staff Group to grant the ability to subscribe to BCC notices under Settings > System > Staff > Staff Groups.

Share this post


Link to post
Share on other sites
  • 0

Are your customers getting the email? Is your email address set correctly? Do you get other emails? Did you check your mail servers maillog? Since BCC notices are well, sent as a BCC, only the original email to the client will appear under Tools > Logs > Email

Share this post


Link to post
Share on other sites
  • 0
3 hours ago, lupus89 said:

Hello,

are there any news?

How come I don't receive administrative notifications?

Thank you

I think you'll need to check your mail server, maybe they are being blocked. I see no reason the BCC notices shouldn't be sent to you. You can double check that you have the correct email set under "My Info" for Email (Not Mobile Email). If it's correct, your mail server, outgoing or incoming would be suspect. Check the logs. You could also try toggling between SMTP and PHP mail to see if it changes anything.

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Answer this question...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...

×
×
  • Create New...