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ChZeman

Centova Cast - Several Problems, Including Username Generation

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Good afternoon!

I would REALLY love to use Blesta and get rid of WHMCS, but the one thing holding me back is the Centova Cast module. I see others have had similar problems, but I'm not seeing any solutions, perhaps due to a language barrier. I'll explain the problems I'm having and provide screenshots.

Adding a New Service
768640388_MWSnap2019-07-1315_14_42.png.9b9b957d6918ab716b8f6167bd7d3e3a.png

1526380075_MWSnap2019-07-1315_15_20.png.b78b8c34157380056d735fce436fd217.png

 

1031895936_MWSnap2019-07-1315_15_31.png.4f234f5e759c5d6161aa5579b7cd868e.png

It wants me to specify the hostname of the server, even though it was set to select a server automatically...

1503332451_MWSnap2019-07-1315_15_47.png.5d6b3212fdb2c86e7028d1cd090d1c9d.png

 

...so I do.

1249435028_MWSnap2019-07-1315_16_02.png.28583391dd2f113e6c000595fbb6e9c9.png

 

 

 

Internal error...

1171814235_MWSnap2019-07-1315_16_42.png.7a3e4deb986d17e45e59baae9f3cf227.png

 

...but the stream was still provisioned, using the first few letters of the server hostname instead of something else.

481224246_MWSnap2019-07-1315_17_18.thumb.png.c83358a69fc1bd13c8856f2bcea0de79.png

1083321294_MWSnap2019-07-1315_17_43.png.ed18b216b199d3020645035ad4eb4595.png

 

...and nothing shows up under services in the client account.

1938834601_MWSnap2019-07-1315_18_25.png.ef40103c1739f8d024d4a84a02a42481.png

 

If I set to a status of pending instead, then it adds the service just fine.

1833195467_MWSnap2019-07-1315_30_39.png.e53eebb1d3fc5d0f85fcde3b0a87bc17.png

 

1713492222_MWSnap2019-07-1315_30_17.png.18edb5c80d6f13584e2ab014d2b84325.png

 

At this point, I've manually deleted the account provisioned in Centova Cast so I can show you what happens when I attempt to activate the service.

1946984218_MWSnap2019-07-1315_34_06.png.d9b338f3c436d16909110d5a99174108.png

1792655959_MWSnap2019-07-1315_34_20.png.1294a1259f12a52afdf808dc268207aa.png

2127611316_MWSnap2019-07-1315_34_38.png.33a13ed783e28dac3ff60c3665fbdf58.png

 

It did, however, successfully provision the service.

55869643_MWSnap2019-07-1315_34_56.thumb.png.464e5a342edfc5143aeed13273e27caf.png

 

2055199242_MWSnap2019-07-1315_35_19.png.3a361bba61f2b7d22e0d9acbfc3e2d56.png

 

Notice how it continues to use the first few letters of the server hostname and how the password doesn't match between Centova Cast and Blesta.

303046406_MWSnap2019-07-1315_44_14.png.54ed1fc9a83ad95e568866f1198e4429.png

 

Adding existing services without using the module functions isn't much different. I can't correct the username. There is no place to change it.

Thank you,
Christopher Zeman

 

MWSnap 2019-07-13, 15_16_25.png

MWSnap 2019-07-13, 15_35_19.png

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