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cPanel Module creating service when service set as pending


MDHMatt

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Did you create the service and invoice in the admin area under their profile, or did the client place an order? When adding a service, admins can opt to have the service created right then. The status should be set to "Pending" if it should not be activated until after the invoice is paid. The invoice must be generated as part of adding the service, you can't add an invoice afterward because it won't be linked to the service.

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