PPHosting Posted November 12, 2019 Report Share Posted November 12, 2019 Hi, When I create an order form after creating a product group with several selections, I am unable to select or drag the assigned group on the order form creation screen. Please advise, thank you. Quote Link to comment Share on other sites More sharing options...
0 Tyson Posted November 12, 2019 Report Share Posted November 12, 2019 You should be able to click on the package group row and drop it directly onto the other section where it says "Drag & Drop Groups Here". Quote Link to comment Share on other sites More sharing options...
0 PPHosting Posted November 12, 2019 Author Report Share Posted November 12, 2019 Hi Tyson, I would agree, except that it seems like its grayed out. I have three possible groups available and I can't click on them, drag them, select them or otherwise. Not sure what I'm missing as I followed the manual instructions for adding product group and packages. Any assistance would be great. Quote Link to comment Share on other sites More sharing options...
0 Tyson Posted November 12, 2019 Report Share Posted November 12, 2019 It would help to have a visual of what you're seeing. Do you have this problem in the demo? Log in as an admin to the demo Edit an order form Drag a package group from the Assigned Groups section to the Available Groups section and vice-versa by dropping it directly onto the the white area with text that reads "Drag & Drop Groups Here", not onto the dark gray area What do you experience? Quote Link to comment Share on other sites More sharing options...
0 Paul Posted November 12, 2019 Report Share Posted November 12, 2019 41 minutes ago, PPHosting said: Hi Tyson, I would agree, except that it seems like its grayed out. I have three possible groups available and I can't click on them, drag them, select them or otherwise. Not sure what I'm missing as I followed the manual instructions for adding product group and packages. Any assistance would be great. Drag and drop DIRECTLY above the text that says "Drag & Drop Groups Here" that has a white background. Not in the gray background below it. Quote Link to comment Share on other sites More sharing options...
0 PPHosting Posted November 12, 2019 Author Report Share Posted November 12, 2019 Got it, thank you - Quote Link to comment Share on other sites More sharing options...
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PPHosting
Hi,
When I create an order form after creating a product group with several selections, I am unable to select or drag the assigned group on the order form creation screen.
Please advise, thank you.
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