Jump to content
  • 0

Continue button grayed out


XTHostEU

Question

3 answers to this question

Recommended Posts

  • 0

Hmmm, the disable is to prevent items from being ordered twice.   However it looks like the form submission is not working.  There are 2 ways to debug.

Through Your Browser

Visit the page from your screen shot, open the inspector in your browser by pressing CTRL+SHIFT+I.  Then look at the network tab.  Click continue and see a new row appear.  Click on that row and look at the response tab, there is likely an error there.

In the Log Files

Find your log directory by visiting admin/settings/system/general/basic/.  Then visit the log directory and open the general-error-dd-mm-yyyy.log file and find the error there.

 

You can copy and past the error in this thread for additional help.

Link to comment
Share on other sites

  • 0
1 hour ago, Jono said:

Hmmm, the disable is to prevent items from being ordered twice.   However it looks like the form submission is not working.  There are 2 ways to debug.

Through Your Browser

Visit the page from your screen shot, open the inspector in your browser by pressing CTRL+SHIFT+I.  Then look at the network tab.  Click continue and see a new row appear.  Click on that row and look at the response tab, there is likely an error there.

In the Log Files

Find your log directory by visiting admin/settings/system/general/basic/.  Then visit the log directory and open the general-error-dd-mm-yyyy.log file and find the error there.

 

You can copy and past the error in this thread for additional 

[2020-10-23 18:55:42] general.ERROR: Exception: index.php is not a valid method in controller ClientLogin in /home/user/domains/domain.com/public_html/billing/vendors/minphp/bridge/src/Lib/Dispatcher.php:154 Stack trace: #0 /home/user/domains/domain.com/public_html/billing/index.php(21): Dispatcher::dispatch('/billing/client...') #1 {main}  
[2020-10-23 18:55:47] general.ERROR: Exception: index.php is not a valid method in controller _404 in /home/user/domains/domain.com/public_html/billing/vendors/minphp/bridge/src/Lib/Dispatcher.php:154 Stack trace: #0 /home/user/domains/domain.com/public_html/billing/index.php(21): Dispatcher::dispatch('/billing/404/in...') #1 {main}  
 

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Answer this question...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
×
×
  • Create New...