PPHosting Posted January 21, 2021 Report Share Posted January 21, 2021 Hi, I logged on and performed the upgrade to 5.0.1 via softaculous. I then went to the browser upgrade step, and clicked that. The progress completed and the page refreshed. Once the page refreshed, Blesta will not load, neither the admin or user side. I'm getting the HTTP 500 error. My site is: https://clients.puzzlepiecehosting.com/ Any help would be great, as I am down. Quote Link to comment Share on other sites More sharing options...
0 PPHosting Posted January 22, 2021 Author Report Share Posted January 22, 2021 Update, my hosting provider found that the cookie cutter plug in not compatible with the new version. Quote Link to comment Share on other sites More sharing options...
0 Paul Posted January 25, 2021 Report Share Posted January 25, 2021 On 1/21/2021 at 5:00 PM, PPHosting said: Update, my hosting provider found that the cookie cutter plug in not compatible with the new version. Thanks for the update, an incompatible extension will do it. Quote Link to comment Share on other sites More sharing options...
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PPHosting
Hi,
I logged on and performed the upgrade to 5.0.1 via softaculous.
I then went to the browser upgrade step, and clicked that. The progress completed and the page refreshed.
Once the page refreshed, Blesta will not load, neither the admin or user side.
I'm getting the HTTP 500 error.
My site is: https://clients.puzzlepiecehosting.com/
Any help would be great, as I am down.
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