Some time ago I had the same problem.
Unfortunately I had to start from scratch with my configuration.
I have configured a support department but it can't create tickets.
I checked that the information was good password and server.
Everything seems to work on outlook for example but not on Blesta.
I am currently using version 5.0.4
Everything seems to be well configured for me
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Waffleuncle
Hello ,
Some time ago I had the same problem.
Unfortunately I had to start from scratch with my configuration.
I have configured a support department but it can't create tickets.
I checked that the information was good password and server.
Everything seems to work on outlook for example but not on Blesta.
I am currently using version 5.0.4
Everything seems to be well configured for me
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