BenWu Posted July 13, 2021 Report Share Posted July 13, 2021 Hello guys. I cant call my mails via IMAP from support-manager... Thats my error: Attempting plugin cron for support_manager poll_tickets. Call to undefined function mailparse_msg_create() #0 /var/www/vhosts/DOMAIN/httpdocs/blesta/plugins/support_manager/components/ticket_manager/ticket_manager.php(96): MimeMailParser->setText('Return-Path: #1 /var/www/vhosts/DOMAIN/httpdocs/blesta/plugins/support_manager/support_manager_plugin.php(1349): TicketManager->processDepartmentEmails() #2 /var/www/vhosts/DOMAIN/httpdocs/blesta/core/Automation/Tasks/Task/Plugin.php(68): SupportManagerPlugin->cron('poll_tickets') #3 /var/www/vhosts/DOMAIN/httpdocs/blesta/core/Automation/Tasks/Task/Plugin.php(49): Blesta\Core\Automation\Tasks\Task\Plugin->process(Object(stdClass)) #4 /var/www/vhosts/DOMAIN/httpdocs/blesta/app/controllers/cron.php(675): Blesta\Core\Automation\Tasks\Task\Plugin->run() #5 /var/www/vhosts/DOMAIN/httpdocs/blesta/app/controllers/cron.php(202): Cron->pluginTasks(1626207602.0164) #6 /var/www/vhosts/DOMAIN/httpdocs/blesta/app/controllers/cron.php(150): Cron->all(1626207602.0164) #7 /var/www/vhosts/DOMAIN/httpdocs/blesta/vendors/minphp/bridge/src/Lib/Dispatcher.php(142): Cron->index() #8 /var/www/vhosts/DOMAIN/httpdocs/blesta/vendors/minphp/bridge/src/Lib/Dispatcher.php(61): Dispatcher::dispatch('/cron/', true) #9 /var/www/vhosts/DOMAIN/httpdocs/blesta/index.php(24): Dispatcher::dispatchCli(Array) #10 {main} Finished plugin cron for support_manager poll_tickets. Attached my php config Using Blesta 5.0.3 Quote Link to comment Share on other sites More sharing options...
0 steven99 Posted July 19, 2021 Report Share Posted July 19, 2021 It is possible cron is using a different PHP install than what you're seeing on the web part. For example, on a cpanel, plesk, or other control panel system you can multiple php versions and perhaps even different instances of the same version. I suspect the cron is using one install while the web is using a different one. So you need to check the cron is using the same PHP version and install as you're expecting. Quote Link to comment Share on other sites More sharing options...
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BenWu
Hello guys.
I cant call my mails via IMAP from support-manager...
Thats my error:
Attempting plugin cron for support_manager poll_tickets. Call to undefined function mailparse_msg_create() #0 /var/www/vhosts/DOMAIN/httpdocs/blesta/plugins/support_manager/components/ticket_manager/ticket_manager.php(96): MimeMailParser->setText('Return-Path: #1 /var/www/vhosts/DOMAIN/httpdocs/blesta/plugins/support_manager/support_manager_plugin.php(1349): TicketManager->processDepartmentEmails() #2 /var/www/vhosts/DOMAIN/httpdocs/blesta/core/Automation/Tasks/Task/Plugin.php(68): SupportManagerPlugin->cron('poll_tickets') #3 /var/www/vhosts/DOMAIN/httpdocs/blesta/core/Automation/Tasks/Task/Plugin.php(49): Blesta\Core\Automation\Tasks\Task\Plugin->process(Object(stdClass)) #4 /var/www/vhosts/DOMAIN/httpdocs/blesta/app/controllers/cron.php(675): Blesta\Core\Automation\Tasks\Task\Plugin->run() #5 /var/www/vhosts/DOMAIN/httpdocs/blesta/app/controllers/cron.php(202): Cron->pluginTasks(1626207602.0164) #6 /var/www/vhosts/DOMAIN/httpdocs/blesta/app/controllers/cron.php(150): Cron->all(1626207602.0164) #7 /var/www/vhosts/DOMAIN/httpdocs/blesta/vendors/minphp/bridge/src/Lib/Dispatcher.php(142): Cron->index() #8 /var/www/vhosts/DOMAIN/httpdocs/blesta/vendors/minphp/bridge/src/Lib/Dispatcher.php(61): Dispatcher::dispatch('/cron/', true) #9 /var/www/vhosts/DOMAIN/httpdocs/blesta/index.php(24): Dispatcher::dispatchCli(Array) #10 {main} Finished plugin cron for support_manager poll_tickets.
Attached my php config
Using Blesta 5.0.3
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