RebornWebs Posted December 19, 2013 Report Share Posted December 19, 2013 I have noticed that when i reset my password on a special ftp account it wont work and it also changes the password for cpanel itself so you cannot longer login cpanel or the ftp. Link to comment Share on other sites More sharing options...
Tyson Posted December 19, 2013 Report Share Posted December 19, 2013 Do you know what the password was actually changed to? From taking a brief look at the module code, resetting the password should update it with the one that you submitted on the changepassword page. Link to comment Share on other sites More sharing options...
RebornWebs Posted December 19, 2013 Author Report Share Posted December 19, 2013 i tried the ftp password i changed it to log in the ftp but it would not let me and also when it changed the cpanel password Link to comment Share on other sites More sharing options...
RebornWebs Posted December 20, 2013 Author Report Share Posted December 20, 2013 Update: A couple of my clients are having the same issue now. Link to comment Share on other sites More sharing options...
Tyson Posted December 20, 2013 Report Share Posted December 20, 2013 Can you provide steps to duplicate the issue? We've never setup the cPanel Extended module for testing since it was developed by ModulesGarden, and is not released with Blesta. You may want to ask ModulesGarden about this issue as well, and see if they have a solution for you. From just glancing at the code, it looks like it should work--but then again, that's usually the case. If you're willing to update the module itself and test a possible solution, try to update /components/modules/cpanelextended/cpanelextended.php (line 1679) and change: if($api->sendApi1Request("Ftp", "passwdftp", array('user' => $post["username"], 'passwd' => $post["password"]))) to if($api->sendApi1Request("Ftp", "passwdftp", array('user' => $post["username"], 'passwd' => $post["ftppassword"]))) You'll need to test this change. Michael 1 Link to comment Share on other sites More sharing options...
RebornWebs Posted December 21, 2013 Author Report Share Posted December 21, 2013 I still have the same issue once i have tried the above, the ftp password wont change and it still stops people getting to their cpanel via the cpanel login button Link to comment Share on other sites More sharing options...
Tyson Posted December 26, 2013 Report Share Posted December 26, 2013 After testing this, I don't see it as an issue, at least not with Blesta or the cPanel Extended module. I have noticed that when i reset my password on a special ftp account it wont work and it also changes the password for cpanel itself so you cannot longer login cpanel or the ftp. If you login to cPanel and go to the FTP Accounts section, you'll notice that the Special FTP Accounts cannot have their password reset. There is no option to do so, at least not in the version we're using. The module that ModulesGarden wrote does not handle success/error messages and logging very well, so it may not have been apparent that this is the case after attempting to change the password. The interface probably shouldn't show the ability to change the password, or even the quota in some cases. Changing the password, indeed, has no effect. However, attempting to login with erroneous passwords can get your IP blocked for a little while, which is what I suspect happened when you said you cannot login to your cPanel account. I see no where that changing the FTP password would adversely affect the cPanel login password, so I would attribute the inability to login to being blocked for too many erroneous login attempts. And of course, you and your customers need only wait until the block expires to login again, using your initial password. Link to comment Share on other sites More sharing options...
Tyson Posted December 26, 2013 Report Share Posted December 26, 2013 I've removed the UI elements that allowed clients to change the password on special FTP accounts. You can get it here. Michael 1 Link to comment Share on other sites More sharing options...
Recommended Posts