Ticket Overview - Give both you and your clients a quick glimpse on new updates regarding their tickets

[Aleksa ᵘ̶ⁿ̶ˢ̶ᵉ̶ᵉ̶ⁿ]

Ticket Overview

Provide your staff and clients with a quick overview of their tickets.

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Links:
More Info, Gallery & Readme: https://code-cats.com/blesta/ticketoverview/
Purchase: https://my.code-cats.com/order/config/index/blesta_plugins/?group_id=16&pricing_id=171
Download (After purchase, requires login): https://my.code-cats.com/plugin/download_manager/client_main/index/9/

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Install the Plugin

1. Upload the source code to a /plugins/announcements/ directory within
your Blesta installation path.

    For example:

/var/www/html/blesta/plugins/ticket_overview/

3. Log in to your admin Blesta account and navigate to
> Settings > Plugins

4. Find the Ticket Overview plugin and click the "Install" button to install it

5. You're done!

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Setting up

Client Widget will be enabled by default, as well as the Staff Widget - However the Staff Widget has to be manually added to your dashboard.
To do so, follow these steps:

• Go to "Home"
• On the left side, click "Manage Widgets"
• Drag "Ticket Overview" to the left side
• Close "Manage Widgets" window

Quick Support

I want to disable the Staff/Client Widget, how to do so?

To disable one of the widgets, or both, you need to go into plugin "Settings"
To do so, follow these steps:

• On the admin side, top right go to "Settings"
• Go to "Plugins"
• Find "Ticket Overview" and click "Settings"
• Go to "Actions" tab
• Disable/Enabled the widgets that you want
• Click "Update Settings"

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Images: