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That IP does not exist in your list - Directadmin


Joseph H
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Hello

We are using Blesta 5.5.1 with Directadmin module. Issue is; We have 5 Servers used for shared hosting. (First non full server).

 

ice_screenshot_20220911-150810.png.1679716b91819221b802a626a5fd2033.png

 

On packages we have setup for Blesta to create accounts from the group

ice_screenshot_20220911-150945.thumb.png.7956d55ac2dc94e4d2bcfafea1dcc003.png

 

But as seen above, Blesta pulls IP from 1 server, but sometime blesta tries to activate accounts to other servers whose IP is not listed here. But fails with the bellow error.

 

server12.domain.com
a:3:{s:5:"error";s:1:"1";s:4:"text";s:21:"Cannot Create Account";s:7:"details";s:40:"That IP does not exist in your list<br>
";}

 

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Interesting, I'll mention this. I think the IP address is required as part of the API call. Perhaps the IP should be defined on the server/module row rather than the Package, in which case it would use the IP as defined there. Is there ever a need to select a different IP for the same server between Packages? That would be the concern there.

The alternative at the moment, would be to select a server instead of a group for the Package, but obviously this would have to be updated more frequently.

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On 9/13/2022 at 8:45 PM, Paul said:

Interesting, I'll mention this. I think the IP address is required as part of the API call. Perhaps the IP should be defined on the server/module row rather than the Package, in which case it would use the IP as defined there. Is there ever a need to select a different IP for the same server between Packages? That would be the concern there.

The alternative at the moment, would be to select a server instead of a group for the Package, but obviously this would have to be updated more frequently.

There is no need for the IP on the package, I think you are right. The IP should be specified on the module while adding the server.

We already tried doing it by selecting a server manually but it's very tiresome and has led to some servers being oversold.

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