Jump to content

Unable to Connect to CentovaCast Server


Recommended Posts

I have a CentovaCast Reseller Account and I use the following redacted information to access my CentovaCast Dashboard:

Server URL/Port: http://cast1.<hostname>.com:<port> (my host uses cast1 instead of cast)
User Name: <username>
Password: <password>
Account Limit: 35

Pinging the domain name returns the IP address

I am using that information when adding the values to the CentovaCast API Module:

Server Label: CentovaCast

Hostname: cast1.<hostname>.com

IP Address: Ping result

Port: <port>

Username: <username>

Password: <password>

Account Limit: 35

I receive the following error message when attempting to add server:

An internal error occurred, or the server did not respond to the request.

A connection to the server could not be established. Please check to ensure that the Hostname, Username, Port and Password are correct.

Any advice on what I may be entering incorrectly? Do some hosts require a proxy or whitelist for API access?

Thanks in advance,





Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Create New...