Jump to content

Stripe Payments - "An error occured when processing the request with the gateway. The payment gateway returned an error when processing the request."


wasatchweb

Recommended Posts

1. I recently set up a fresh installation of Blesta (5.6.1). I connected Stripe Payments (1.7.2), and am unable to complete any purchases using the gateway. The error I get on the frontend is "An error occured when processing the request with the gateway. The payment gateway returned an error when processing the request."

2. To recreate, just try to order any package and go thru with the purchase. Issue appears after submitting order.

3. Here is the error pulled from Stripe's error log: "payment_intent_unexpected_state
This PaymentIntent could not be captured because it has a status of requires_confirmation. Only a PaymentIntent with one of the following statuses may be captured: requires_capture." 

4. error occurs after adding to cart, then placing an order here: https://wasatchwebsites.net/account/

 

Screenshot 2023-05-29 100911.png

Screenshot 2023-05-29 102443.png

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
×
×
  • Create New...