bins Posted December 9, 2023 Report Share Posted December 9, 2023 I have tried emailing support@and sales@ and emails are bouncing. I have been trying to get some info about purchasing Blesta but can't get hol of anyone. Does this reflect the aftercare if I purchase a licence? Quote Link to comment Share on other sites More sharing options...
0 Paul Posted December 9, 2023 Report Share Posted December 9, 2023 6 hours ago, bins said: I have tried emailing support@and sales@ and emails are bouncing. I have been trying to get some info about purchasing Blesta but can't get hol of anyone. Does this reflect the aftercare if I purchase a licence? What does the bounce email say? There may be a reason in the bounce email. Is your mail server configured properly? Did you sign up to the forums with the same email you emailed us from? There are no issues with our email as far as I can tell, we have received many other emails today. Quote Link to comment Share on other sites More sharing options...
0 Paul Posted December 9, 2023 Report Share Posted December 9, 2023 Oh yes, I see your mail server is not configured correctly. There is no PTR (Reverse DNS) configured for the IP address of your mail server. Mail without a valid PTR record on the IP address is widely rejected by most email providers, this should be corrected. Also check that you have valid SPF and DKIM records. Quote Link to comment Share on other sites More sharing options...
0 bins Posted December 9, 2023 Author Report Share Posted December 9, 2023 Thanks for spotting that. I probably set that upmin a rush and didn't dot the i's .. However, this is the first issue I have had! Paul 1 Quote Link to comment Share on other sites More sharing options...
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bins
I have tried emailing support@and sales@ and emails are bouncing.
I have been trying to get some info about purchasing Blesta but can't get hol of anyone.
Does this reflect the aftercare if I purchase a licence?
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