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QR code image not visible when enabling 2fa on a customer account


John Heenan

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Below is image for a logged in customer with Manage Account, Authentication, Enable Two-Factor Authentication,

There is no QR code image visible, despite statement in section 2.

No error message found in logs.

Blesta version is 5.9.3 and php version is 8.2.7. Both on regular version and developer version.

On the developer version the QR image is also absent from staff account setup of 2fa (My Info, Time-based HMAC One Time Password). QR image shows in staff account setup of 2fa for regular version.

 

image.png.1001bec654eb5505d50baecf9417342e.png

 

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  • John Heenan changed the title to QR code image not visible when enabling 2fa on a customer account

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