xxxxx Posted June 11, 2014 Report Share Posted June 11, 2014 Hi guys, I've noticed that when a client pays via PayPal there is no Blesta email confirmation sent, it's completely left to PayPal to send a receipt which feels a bit unprofessional from the client's perspective. Could this be implemented? niyo and PauloV 2 Quote Link to comment Share on other sites More sharing options...
Michael Posted June 11, 2014 Report Share Posted June 11, 2014 +1 would like this for non merchants. Quote Link to comment Share on other sites More sharing options...
Alk Posted June 11, 2014 Report Share Posted June 11, 2014 You've beaten me to this feature request! It wasn't until recently that I realised that this was the case and I would really like a Payment confirmation email to be sent for non-merchant gateways, such as PayPal, please. I propose that the current email template "Payment Received (Manual Entry)" is ideal for this purpose. To explain for anyone that does not realise; whilst clients making new orders, paid via PayPal, may receive a "Invoice Delivery (Paid)" email (or even an "Invoice Delivery (Unpaid)" email if the payment is not received in a timely fashion), renewals paid via PayPal will only ever receive the "Invoice Delivery (Unpaid)" email. This is because "Invoice Delivery" emails are separate to the payment process, are only sent once (unless manually queued for delivery again by a staff member) and whether the Paid or Unpaid email is sent depends on the state of the invoice when the invoice is delivered. This is why Payment confirmation emails are necessary, but they are currently only sent for merchant gateways. Quote Link to comment Share on other sites More sharing options...
kikloo Posted June 25, 2014 Report Share Posted June 25, 2014 +1 Quote Link to comment Share on other sites More sharing options...
alexistkd Posted June 25, 2014 Report Share Posted June 25, 2014 +1 Quote Link to comment Share on other sites More sharing options...
Daniel B Posted June 26, 2014 Report Share Posted June 26, 2014 +1 from me too Quote Link to comment Share on other sites More sharing options...
domaingood Posted June 26, 2014 Report Share Posted June 26, 2014 +1 Quote Link to comment Share on other sites More sharing options...
domaingood Posted June 30, 2014 Report Share Posted June 30, 2014 +1 Quote Link to comment Share on other sites More sharing options...
PauloV Posted June 30, 2014 Report Share Posted June 30, 2014 +1 Quote Link to comment Share on other sites More sharing options...
Paul Posted June 30, 2014 Report Share Posted June 30, 2014 If we implement this, it will apply to all non-merchant gateways. Any issues with it working for 2CO, and other non-merchant gateways? Blesta Addons and Michael 2 Quote Link to comment Share on other sites More sharing options...
Daniel B Posted June 30, 2014 Report Share Posted June 30, 2014 I don't have an issue with it working for any of the other gateways. Since the client is paying us to provide the service, it just seems more professional (to me at least) for us to send a receipt/confirmation. Quote Link to comment Share on other sites More sharing options...
S.H. Posted August 21, 2014 Report Share Posted August 21, 2014 +1 Quote Link to comment Share on other sites More sharing options...
Nelsa Posted August 21, 2014 Report Share Posted August 21, 2014 +1 from me also. Quote Link to comment Share on other sites More sharing options...
xxxxx Posted August 30, 2014 Author Report Share Posted August 30, 2014 It looks like everyone is up for this. Any plans to implement please? Quote Link to comment Share on other sites More sharing options...
Blesta Addons Posted August 31, 2014 Report Share Posted August 31, 2014 It looks like everyone is up for this. Any plans to implement please? Give the guys some time , they are now very bussy with v3.3 , i'm sure after the final release of 3.3 they can get back for some feature request . Michael and PauloV 2 Quote Link to comment Share on other sites More sharing options...
wfitg Posted August 31, 2014 Report Share Posted August 31, 2014 +1 Quote Link to comment Share on other sites More sharing options...
Alk Posted September 1, 2014 Report Share Posted September 1, 2014 Give the guys some time , they are now very bussy with v3.3 , i'm sure after the final release of 3.3 they can get back for some feature request . I am sure that I speak for everyone when I say that we appreciate that the guys are very busy and we don't want to cause disruption. It isn't that we want the feature implemented yesterday; we would just like some firm confirmation from Paul as to whether this will definitely be implemented or not, and if so, confirmation that it is queued on the task list to be completed in the future. That way, we all know where we stand, along with others that also come along seeking the same request. Quote Link to comment Share on other sites More sharing options...
Joseph H Posted September 1, 2014 Report Share Posted September 1, 2014 I am sure that I speak for everyone when I say that we appreciate that the guys are very busy and we don't want to cause disruption. It isn't that we want the feature implemented yesterday; we would just like some firm confirmation from Paul as to whether this will definitely be implemented or not, and if so, confirmation that it is queued on the task list to be completed in the future. That way, we all know where we stand, along with others that also come along seeking the same request. Totaly Agree with you. I believe even If these features will be implemented In v4 or later but still the request are very important for Blesta's side. As they get to know exactly whats required by the users (In the market). Thats a way of creating a better product. Working from the use/purpose to the technology; Not the technology to finding the use [steve Jobs said something like this ] Quote Link to comment Share on other sites More sharing options...
niyo Posted September 16, 2014 Report Share Posted September 16, 2014 +1 here, i've never not (excuse the double negative) gotten a receipt from a company just because i've used a 3rd party gateway. Quote Link to comment Share on other sites More sharing options...
Nelsa Posted September 16, 2014 Report Share Posted September 16, 2014 +1 Quote Link to comment Share on other sites More sharing options...
Paul Posted September 16, 2014 Report Share Posted September 16, 2014 Ok guys -- I think this has received enough +1's, thanks! Please see CORE-1428 domaingood, PauloV, Blesta Addons and 3 others 6 Quote Link to comment Share on other sites More sharing options...
Alk Posted September 17, 2014 Report Share Posted September 17, 2014 Thank you Paul! Quote Link to comment Share on other sites More sharing options...
xxxxx Posted September 20, 2014 Author Report Share Posted September 20, 2014 Awesome. Thanks for taking the request on-board Paul. Quote Link to comment Share on other sites More sharing options...
Tyson Posted September 26, 2014 Report Share Posted September 26, 2014 A new email template will be in v3.4 that will be used to send these non-merchant gateway payment receipts. gutterboy, Daniel B, Michael and 2 others 5 Quote Link to comment Share on other sites More sharing options...
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