Jump to content
  • 0

500 Error


multibyte

Question

Good afternoon,

 

I am currently running Blesta on ver 3.2.2

 

All seemed to be great until my supplier decided to migrate servers.

 

Now when my client goes to buy a service at :-

http://www.multi-byte.co.uk/client/order/main/packages/shared/?group_id=1

 

It works fine until you click the checkout & pay button

 

The page then takes forever to load and comes up with a error 500 Internal sever error.

 

We have tried re-installing the /plugin/order folder aswell as the cpanel module and stripe gateway

 

Also when I got to company> backup and then downlaod backup I also get a 500 error.

 

I have also noticed that in the cron automation the "Provision Paid Pending Services" cron just keeps spinning with no option to clear it (have been waiting nearly 2 hours)

 

I have checked all of my other files everything seems fine and no logs showing errors.

 

Would be great if anyone had any advice, Just a note my supplier seems to thing its Blesta.

 

If you require a demo account to see the fault please reply.

 

Thanks

Link to comment
Share on other sites

Recommended Posts

  • 0

Try enabling error reporting

 

To enable error reporting, edit /config/blesta.php and change
 
Configure::errorReporting(0);
 
to
 
Configure::errorReporting(-1);
 
Then, try running your cron manually under Settings > System > Automation, and repeat the other steps where you received the 500 error. You might see more about the error.
 
Also make sure that curl SSL is installed, and that you still meet the minimum system requirements for Blesta posted here http://docs.blesta.com/display/user/Installing+Blesta To be sure, you can upload another copy of Blesta into a sub-directory, and then go start the installation just to see if it matches the system requirements.
Link to comment
Share on other sites

  • 0

[Tue Aug 19 08:26:18 2014] [error] [client 67.23.232.183] Script timed out before returning headers: index.php, referer: http://www.multi-byte.co.uk/client/order/cart/index/shared
[Tue Aug 19 08:26:22 2014] [error] [client 67.23.232.183] File does not exist: /home/multibyt/public_html/index.php, referer: http://www.multi-byte.co.uk/client/order/cart/index/shared
[Tue Aug 19 08:26:23 2014] [error] [client 67.23.232.183] File does not exist: /home/multibyt/public_html/index.php
[Tue Aug 19 08:26:23 2014] [error] [client 67.23.232.183] File does not exist: /home/multibyt/public_html/index.php

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Answer this question...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
×
×
  • Create New...