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Hello, I am currently using WHMCS but trying to move to Blesta. I can't find a quick and straightforward way to transfer my clients and their domains from WHMCS to Blesta. Any suggestions on the best way to do this? 

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Posted

Followed the steps and it imported only the clients. I got the following error after import 

Quote

 

importClients: SQLSTATE[22007]: Invalid datetime format: 1366 Incorrect string value: '\xDF\xF4\x03\x94\x8FX...' for column `paceuwbk_bles114`.`gateway_meta`.`value` at row 1 on line 196

 

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Posted
6 hours ago, Eleana-Us said:

Followed the steps and it imported only the clients. I got the following error after import 

 

The error shows some unusual characters during import, while importing your gateway settings.

 Incorrect string value: '\xDF\xF4\x03\x94\x8FX...' for column `paceuwbk_bles114`.`gateway_meta`.`value` 

What payment gateways are you using?

Did you follow the steps here https://docs.blesta.com/display/user/WHMCS+5.2+-+8.2 for updating your WHMCS database collation, and updating your collation in Blesta (Tools > Utilities) prior to the import? Having strange collations for your WHMCS tables can cause this.

After that, check your WHMCS database where gateway settings are stored, like API credentials for any installed payment gateways. Look for unusual characters. The import is seeing: \xDF\xF4\x03\x94\x8FX

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Posted

1. Why Migrate to Blesta?

Blesta offers:

  • Open-source and developer-friendly platform.
  • Modular structure for better customization.
  • Lifetime licensing options (besides subscription-based ones).

2. Official Migration Guide

Blesta provides a detailed migration guide tailored for WHMCS users. Here's the official documentation:
👉 Migrating to Blesta

This guide walks you through:

  • Preparing for migration.
  • Exporting data from WHMCS.
  • Importing it into Blesta.

3. Supported WHMCS Versions

The migration tool supports WHMCS versions from 5.2 to 8.2. Make sure your current WHMCS version is compatible. More details are available here:
👉 WHMCS Supported Versions


4. Key Steps to Migrate

Here’s a simplified overview:

  1. Backup Everything

    • Create a full backup of your WHMCS installation and database.
    • Ensure Blesta is installed in a separate directory or server.
  2. Use the Blesta Import Tool

    • The import tool supports importing clients, services, invoices, and more.
    • Follow the step-by-step instructions provided in the Migration Guide.
  3. Test the Imported Data

    • Verify that all data (e.g., clients, invoices, and configurations) are accurate.
    • Check for any errors or discrepancies during the migration process.
  4. Go Live

    • Once satisfied with the import, update DNS and other settings to point to your Blesta installation.

5. Common Migration Questions

Q: Can I migrate custom modules or plugins?
A: Custom modules need to be rebuilt or adjusted for Blesta. You may need a developer's assistance.

Q: How long does the migration process take?
A: This depends on the size of your WHMCS database. Smaller setups may take only a few minutes, while larger ones might take longer.

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