Paul Posted September 28, 2015 Report Share Posted September 28, 2015 A plugin was developed that can automatically cancel suspended services. It will be included, but not installed by default, starting with 3.6.0 BETA 2. To install: Download auto_cancel_1.0.1.zip Unzip, and upload the auto_cancel directory to /plugins/ Go to Settings > Company > Plugins > Available and click to Install Configure the plugin Please note that this plugin is DESTRUCTIVE. It will scheduled services that are suspended for cancellation. If you don't want to automatically cancel suspended services after a certain period of time, do not install this plugin. This plugin is only compatible with Blesta 3.6 and greater Please report any issues or suggestions in the beta forums. Thanks! Michael, PauloV and ariq01 3 Quote Link to comment Share on other sites More sharing options...
Michael Posted September 28, 2015 Report Share Posted September 28, 2015 Merci Paul mate Feature request: Tooltips to explain what each drop down does mate Quote Link to comment Share on other sites More sharing options...
Blesta Addons Posted September 28, 2015 Report Share Posted September 28, 2015 whre is the beta 3.6 ? Quote Link to comment Share on other sites More sharing options...
Michael Posted September 28, 2015 Report Share Posted September 28, 2015 whre is the beta 3.6 ? Download manager under beta. Quote Link to comment Share on other sites More sharing options...
Paul Posted September 28, 2015 Author Report Share Posted September 28, 2015 whre is the beta 3.6 ? Here's the direct link to beta 1, you need to be logged in https://account.blesta.com/client/plugin/download_manager/client_main/download/77/blesta-3.6.0-b1.zip Michael 1 Quote Link to comment Share on other sites More sharing options...
Blesta Addons Posted September 28, 2015 Report Share Posted September 28, 2015 sorry , i have missed the thread about the announcement . Michael 1 Quote Link to comment Share on other sites More sharing options...
activa Posted September 29, 2015 Report Share Posted September 29, 2015 is this plugin sending email about cancelled and removed services via cron ? Quote Link to comment Share on other sites More sharing options...
Cody Posted September 29, 2015 Report Share Posted September 29, 2015 This plugin doesn't send any emails. It only schedules the cancellation. Blesta doesn't send any email when service cancellations are processed. Michael 1 Quote Link to comment Share on other sites More sharing options...
Blesta Addons Posted September 29, 2015 Report Share Posted September 29, 2015 This plugin doesn't send any emails. It only schedules the cancellation. Blesta doesn't send any email when service cancellations are processed. it would be perfect if the staff recieve notice by email for canceled serviced . Quote Link to comment Share on other sites More sharing options...
Paul Posted September 29, 2015 Author Report Share Posted September 29, 2015 it would be perfect if the staff recieve notice by email for canceled serviced . A staff and a client email when cancelled? (see Mike's feature request http://www.blesta.com/forums/index.php?/topic/5112-notice-service-cancellation-email/) Or, send an email to clients, and Staff can BCC subscribe to that if they want. Would the emails need to be different? Blesta Addons and John 2 Quote Link to comment Share on other sites More sharing options...
Blesta Addons Posted September 29, 2015 Report Share Posted September 29, 2015 the plugin put the service in cancellation and with use_module false . so when the cancellation proccessed it will not use the module to cancel the service ? if that's true , it should be the use use_modue , that way the service canceled from blesta and remote server . another issue i see here is the invoces created for this service . normally it should also delete the associated invoice to that service . Quote Link to comment Share on other sites More sharing options...
Paul Posted September 29, 2015 Author Report Share Posted September 29, 2015 the plugin put the service in cancellation and with use_module false . so when the cancellation proccessed it will not use the module to cancel the service ? if that's true , it should be the use use_modue , that way the service canceled from blesta and remote server . another issue i see here is the invoces created for this service . normally it should also delete the associated invoice to that service . When the scheduled cancellation cancels the service, it will be processed through the module. It works the same as if you schedule a service for cancellation manually, except the plugin does that. Voiding unpaid invoices that are not past due at the time the service is cancelled is planned, but it has nothing to do with this plugin. See CORE-1686 Quote Link to comment Share on other sites More sharing options...
Blesta Addons Posted September 29, 2015 Report Share Posted September 29, 2015 A staff and a client email when cancelled? (see Mike's feature request http://www.blesta.com/forums/index.php?/topic/5112-notice-service-cancellation-email/) Or, send an email to clients, and Staff can BCC subscribe to that if they want. Would the emails need to be different? from my anwser in the other thread . for me, a simple email notice for both , but i prefer something like the fallowing : for staff a simple email with cancellation notice . for clients , first notice of cancellation after X Days . and email for cancellation notice . (why , if the service has a cancellation fee , the clients should be alerted about a cancellation in the road that will generate a invoice with XX amount ) Quote Link to comment Share on other sites More sharing options...
Blesta Addons Posted September 29, 2015 Report Share Posted September 29, 2015 When the scheduled cancellation cancels the service, it will be processed through the module. It works the same as if you schedule a service for cancellation manually, except the plugin does that. Voiding unpaid invoices that are not past due at the time the service is cancelled is planned, but it has nothing to do with this plugin. See CORE-1686 This CORE-1686 resume and resolve the issue . activa 1 Quote Link to comment Share on other sites More sharing options...
Blesta Addons Posted September 30, 2015 Report Share Posted September 30, 2015 the client can remove the cancellation !!! even if the service is suspended . this is not related to this plugin but is related the tab view element . the cancel options shouldn't be available to client when the service is suspended , related to CORE-1570 . PauloV and activa 2 Quote Link to comment Share on other sites More sharing options...
Paul Posted September 30, 2015 Author Report Share Posted September 30, 2015 the client can remove the cancellation !!! even if the service is suspended . this is not related to this plugin but is related the tab view element . the cancel options shouldn't be available to client when the service is suspended , related to CORE-1570 . Nice catch naja7host! Please see CORE-1829 Michael 1 Quote Link to comment Share on other sites More sharing options...
Blesta Addons Posted September 30, 2015 Report Share Posted September 30, 2015 Nice catch naja7host! Please see CORE-1829 i have added another bug that is in the same boat , but not related to this plugin http://www.blesta.com/forums/index.php?/topic/5116-client-can-remove-cancellation/ Quote Link to comment Share on other sites More sharing options...
Blesta Addons Posted October 1, 2015 Report Share Posted October 1, 2015 A staff and a client email when cancelled? (see Mike's feature request http://www.blesta.com/forums/index.php?/topic/5112-notice-service-cancellation-email/) Or, send an email to clients, and Staff can BCC subscribe to that if they want. Would the emails need to be different? i have refreshing yesterday for a solution without hacking the core files, and i have remember the events , we can a a event to this plugin for services.cancel , and send email if this event has veen trigger ? Quote Link to comment Share on other sites More sharing options...
Jonathan Posted October 1, 2015 Report Share Posted October 1, 2015 i have refreshing yesterday for a solution without hacking the core files, and i have remember the events , we can a a event to this plugin for services.cancel , and send email if this event has veen trigger ? Having an event for services.schedulecancel would be immensely helpful. It'd be triggered upon a service being scheduled for cancellation. We'd also need the inverse event upon unscheduling the cancellation. Blesta Addons and activa 2 Quote Link to comment Share on other sites More sharing options...
Blesta Addons Posted October 1, 2015 Report Share Posted October 1, 2015 Having an event for services.schedulecancel would be immensely helpful. It'd be triggered upon a service being scheduled for cancellation. We'd also need the inverse event upon unscheduling the cancellation. why not , is also a good feature to add . Quote Link to comment Share on other sites More sharing options...
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