How To Change Renewal Date?

[Mohamed]

Hello,

 

I'm trying to change renewal date of a product, but there's no option to edit?

 

 

Also, I would like to know if it's possible to change plans for a customer? Let's say a customer ordered Plan 1 and decided to upgrade to Plan 2 later, how would this be done?

 

Thanks.

[Nelsa]

You have to go to Client to which service belongs and than under Service click on service you want to edit and new padding tab will open,than you will see"Menage".Or you can go Billing-->Service--->Menage.....you shoud find it under ACTIONS.

When it comes upgrade ,on same page you shoud see upgrade/downgrade .....

[Tyson]

As nelsa mentioned, go back to the page where you got the service information from your screenshot. Below that is an Actions heading with a drop-down selector. Choose "Change Renew Date".