smicroz Posted December 8, 2015 Report Share Posted December 8, 2015 Hi, There some way to check if email handling is setup correctly in support departments? I setup Imap email handling, but for some reason mails not are transferred to tickets. I checked that mailparse is installed. # php -i | grep mailparse mailparse mailparse support => enabled mailparse.def_charset => us-ascii => us-ascii Any suggestion? Thanks Rgds, Eduardo Quote Link to comment Share on other sites More sharing options...
0 smicroz Posted December 8, 2015 Author Report Share Posted December 8, 2015 I setup imap ssl 993 and works well. Michael 1 Quote Link to comment Share on other sites More sharing options...
0 Michael Posted December 8, 2015 Report Share Posted December 8, 2015 do you have imap installed? do you have a control panel? Quote Link to comment Share on other sites More sharing options...
0 smicroz Posted December 8, 2015 Author Report Share Posted December 8, 2015 Directadmin CP and yes imap, mailparse is installed and cron added. Quote Link to comment Share on other sites More sharing options...
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smicroz
Hi,
There some way to check if email handling is setup correctly in support departments?
I setup Imap email handling, but for some reason mails not are transferred to tickets.
I checked that mailparse is installed.
Any suggestion?
Thanks
Rgds,
Eduardo
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