Support Tickets Limiting ?

[eXtremeSHOK]

Looking for the following functionality either with a plugin/module or without.

 

Ie. client purchases X support credits, and when they create a support request their credits are reduced.

 

After all their support credits are used up, they are forced to purchase more support credits in order to create new support tickets.

 

Currently whmcs have the following plugin available, so I figured I would try here before I go the whmcs route for my client.

 

 

Support Tickets Limiter For WHMCS will let you sell products and addons defining the scope of access to your support services. With our module your customers will be enabled to purchase support credit points required to open support tickets in specified departments.

 

The module will let you set different prices for opening tickets depending on chosen departments and even ticket priority. For instance, your clients will be able to order a product addon which contains one hundred support credit points. These points may allow them to create five general tickets with a medium priority and three premium tech tickets with a high priority.

 

Support Tickets Limiter For WHMCS will provide you with completely new possibilities to control and manage one of the most important aspects of your business. Order the module today and ensure viability and cost-effectiveness of your customer service.

 

 

[Michael]

$49.xx a  year? Ouch! I do like the idea but you'd need a special plugin or a custom support_manager plugin. I could be wrong but for that price a year I'm sure you could hire a developer for that might cost 2-3 years worth but then it would be free .

[Blesta Addons]

We need the same request . No option to do this with the actual plugins . The only safe way is blesta staff add event for tickets . That way is so easy to implement this idea .

[PauloV]

Looking for the following functionality either with a plugin/module or without.

 

Ie. client purchases X support credits, and when they create a support request their credits are reduced.

 

After all their support credits are used up, they are forced to purchase more support credits in order to create new support tickets.

 

Currently whmcs have the following plugin available, so I figured I would try here before I go the whmcs route for my client.

 

If you want I can make it work just PM me to send you a quote

[eXtremeSHOK]

pm sent 

[Blesta Addons]

If you want I can make it work just PM me to send you a quote

 

just curios about wich support plugin you referer ? is the native support wich hacking the support manager files ?

 

are you talking ABOUT your support pro plugin with customization  ?