Jump to content
  • 0

Package Upgrading By Client Process


SSy

Question

Hi there,

 

I looked through the guides but can't find clear information on how package upgrades work.

 

Can you tell me what Blesta will do in the following circumstances:

 

1) User is on a monthly package, upgrades in the middle of the month.

 

2) User is on a yearly package, upgrades in the middle of the year.

 

Please illustrate in detail what happens - when they upgrade, do they get a pro-rated invoice for the difference? Is it added as credits to their account that they then have to apply just like an initial purchase?

 

Thanks.

Link to comment
Share on other sites

2 answers to this question

Recommended Posts

  • 0

Blesta will prorate their upgrade to the end of the current term and charge them the difference. If it's a monthly or a yearly package, it makes no difference.

 

There is a setting separately if you want to issue credits on downgrades. Some people don't want to issue credits for downgrades so you'll want to make sure this is set the way you want. Settings > Company > Billing/Payment > Invoice and Charge Options: "Allow Prorated Credits to be Issued for Service Downgrades".

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Answer this question...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
×
×
  • Create New...