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Paul

Domain Manager - We need your feedback on domains

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the domains logic in blesta should only have some tweaks to be fully functional, rather than create a whole system for that, if blesta can tweak the pricing model system to add two new fields (Renew, Transfer) and use them in case of renew or transfer update the whole registrar module to have a unique function names like updating nameservers, updating whois contact, registering child name servers, ect ...  if blesta can begin with this suggestion i think is totally accepted and can be improved by the time, WhmXX has this already with the same mechanism and they are doing well .

Reinventing a new system will lead to a serious problem and test and improvement that will be infinite . I hope we can see something in the near future and before 2019 because personally if no update comming in this subject i would be forced to move to other competitor  .

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On 8/23/2016 at 6:58 AM, Paul said:

Are domains services?

This is a question that has resulted in much debate internally. My personal thoughts are that domains are very unique and do not easily fit with services. I am proposing that domains be treated completely separately from services. This means there would be a separate table in the database that stores domains and information unique to domains like: Domain Name, Registrar, Status, Date Registered, Date Expires, Management Features Available, Expiration/Renewal Reminders, Last Sync Date, and whether to Auto Renew or not.

If domains are not services, they will not be listed with services. For the Staff area, I propose a new Domains widget on client profile pages. For the client area, I propose a new primary nav link called Domains. The Domain Manager would be responsible for renewing domains, and invoicing for them and services and domains would not appear on the same invoices, even if they are billed on the same day.

Question: What are your thoughts on domains not being considered services?

What about Registrar Modules?

The Domain Manager would implement its own module system, and existing registrar modules would not be compatible. The new registrar module system would be drop-in similar to the existing, but these would be enabled and configured under Domains > Registrars. New registrar modules would likely be more lightweight than current registrar modules as the plugin would implement the common features across registrars.

 

What about existing registrar modules?

Existing registrar modules would be incompatible with the Domain Manager plugin. However, services using current domain registrar modules will continue to work as they do now.

 

1

Firstly I think Domains are a service, but if you wanted to go the route of making their own section with their own widget etc, would that be most of the 'leg work' done to be able to split off other sections if we wanted.  Say for example we sold Domains, webhosting and extras (IP address, Web Dev etc).  Would having domains in their own section allow further splitting so we could have 'Domains' 'Webhosting' 'Extras' instead of the current 'services' or proposed 'Domains' & 'Services'

 

41 minutes ago, Blesta Addons said:

the domains logic in blesta should only have some tweaks to be fully functional, rather than create a whole system for that, if blesta can tweak the pricing model system to add two new fields (Renew, Transfer) and use them in case of renew or transfer update the whole registrar module to have a unique function names like updating nameservers, updating whois contact, registering child name servers, ect ...  if blesta can begin with this suggestion i think is totally accepted and can be improved by the time, WhmXX has this already with the same mechanism and they are doing well .

Reinventing a new system will lead to a serious problem and test and improvement that will be infinite . I hope we can see something in the near future and before 2019 because personally if no update comming in this subject i would be forced to move to other competitor  .

10

 

"Existing registrar modules would be incompatible with the Domain Manager plugin" The quote from the OP shows that they are planning on a whole new system not just tweaking what is currently offered hence wanting a heads up on the ETA before many hours of work are put into something that could be outdated shortly after completion.

We have waited for so long I personally would much prefer they build the system they have suggested not just tweak the current offering to add renew and transfer.

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In my experience, domains are a service, like hosting packages. However, most domains hold a lot short term settings due to promotions, buy/sell/renew/ protection. Leave alone the promotions.

How to make that technical feasible, is a matter, I am not expert enough.

Domains definitely need some kind of sync for pricing, availability, ownership. Being before a WHMCS user, I am quite disappointed, as most of the known common functionality is very limited to non-existing.

It's the weakest part so far and definitely requires  a lot of overhaul to be able to compete. They also demand  a better management section and  a better display of options when purchasing. From customers, I know, that they pay most attention for the name, the hosting package they see as secondary  where errors can be fixed, whilst in names, errors are depending DNS replication, can take days

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8 hours ago, Tiny said:

In my experience, domains are a service

 

13 hours ago, WebhostingNZ.com said:

Firstly I think Domains are a service

all the world are agreed in this subject. Domains are services and should remain as services. how it should displayed and how the order form should treated is another story.

 

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Hey,

I've noticed that the concept of "simple hosting order form" or "True Hosting Order form" (not sure it's the same thing) keeps popping up.

So I'm curios to know how exactly this order form looks like.

Can you please explain or show me one?

 

10x

 

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