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Read First! How To Report A Bug


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Reported bugs are confirmed and then added to our issue tracker where they are resolved. Members are encouraged to confirm reported bugs by other members, provide feedback, and additional details. Once we add a bug to our issue tracker, we will typically confirm it in the thread it was reported and lock the thread.


Before reporting a bug, please search the Dev Tracker to see if the bug has already been reported.

To report a bug, please start a new thread for each bug and include all relevant information about the bug. Here's a basic list of information we may need. Whatever you can provide so that we can quickly understand and replicate the issue is much appreciated.

  1. Describe the issue you're experiencing.
  2. Provide detailed steps necessary to reproduce the issue.
  3. List any generated errors. (The "Oh Noes" error pages are very helpful.)
  4. Include the URL the error occurred on, relative to the installation path, ie "/admin/login".
  5. Attach screenshots.
  6. Include your configuration settings, i.e. OS, version of Blesta, version of module/gateway/plugin if applicable, version of PHP & MySQL.
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