Michael Posted September 15, 2016 Report Share Posted September 15, 2016 Doug suggested it here: Change the subject to include the product name: Your new {package.name} service has been activated. I had a new order and it went threw very nicely sadly failed my own internal testing so I had to wait a bit to see if it worked and it does. So this would give a little bit more personal touch to emails. evolvewh and Rocketz 2 Quote Link to comment Share on other sites More sharing options...
Rocketz Posted September 15, 2016 Report Share Posted September 15, 2016 +1 for this. Very good suggestion Michael 1 Quote Link to comment Share on other sites More sharing options...
Abdy Posted September 15, 2016 Report Share Posted September 15, 2016 +1 Quote Link to comment Share on other sites More sharing options...
Paul Posted September 15, 2016 Report Share Posted September 15, 2016 Are you just suggesting we update the email template subject language to: Your new {package.name} service has been activated. ? You're able to update the subject manually now to get this to work right? Why do you think we should make this the default subject? Michael 1 Quote Link to comment Share on other sites More sharing options...
evolvewh Posted September 15, 2016 Report Share Posted September 15, 2016 5 minutes ago, Paul said: Are you just suggesting we update the email template subject language to: Your new {package.name} service has been activated. ? You're able to update the subject manually now to get this to work right? Why do you think we should make this the default subject? When I originally suggested this, I was thinking more along the lines of a subject field under each package (directly above the welcome email input area). I didn't think about adding {package.name} to the activation email but if it's working, that's a workable solution for me. Quote Link to comment Share on other sites More sharing options...
Michael Posted September 15, 2016 Author Report Share Posted September 15, 2016 Yes mate, and not sure why but Doug recommended it and I suppose people know what the email is about Quote Link to comment Share on other sites More sharing options...
Rocketz Posted September 15, 2016 Report Share Posted September 15, 2016 How can we do this in 3.6? I just tried to look quickly and don't see how the subject of a service created email can be changed depending on the package ordered. That's why I'm +1'ing this Quote Link to comment Share on other sites More sharing options...
Michael Posted September 15, 2016 Author Report Share Posted September 15, 2016 25 minutes ago, AnthonyL said: How can we do this in 3.6? I just tried to look quickly and don't see how the subject of a service created email can be changed depending on the package ordered. That's why I'm +1'ing this Settings > Company > Emails > Service Creation Then in the subject put this: Your new {package.name} license has been activated! and change that to your needs like so: Emails will look something like this: Quote Link to comment Share on other sites More sharing options...
dweiruk Posted November 8, 2016 Report Share Posted November 8, 2016 +1 Quote Link to comment Share on other sites More sharing options...
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