Blesta Addons Posted September 23, 2016 Report Share Posted September 23, 2016 i have tested upgrading via web, the upgrade page show the probress bar, but when finish , only a blank page is showed, no success or redirect to the admin dashboard . Quote Link to comment Share on other sites More sharing options...
Paul Posted September 23, 2016 Report Share Posted September 23, 2016 From 3.6.0 to 4.0.0-b1? A blank page may indicate an error. Anything in your logs? Quote Link to comment Share on other sites More sharing options...
Tyson Posted September 26, 2016 Report Share Posted September 26, 2016 How long did it take to finish? Maybe the request timed out because it took too long? Quote Link to comment Share on other sites More sharing options...
Blesta Addons Posted September 26, 2016 Author Report Share Posted September 26, 2016 it has not been in a long time, is has maybe 2 second and it show i blank, page ... i have not see the logs .. i have repeated the upgrade process 4 or 5 times, with the same blank page, then i have go to tha admin dashboard , and i begin working in v4 Â Quote Link to comment Share on other sites More sharing options...
Blesta Addons Posted September 26, 2016 Author Report Share Posted September 26, 2016 is thier any thing changed to database to see if it has been changed or altered ? Â Quote Link to comment Share on other sites More sharing options...
Tyson Posted September 26, 2016 Report Share Posted September 26, 2016 Is the web server running php 7? If so, the installation will fail. The first change to the database would be to add a new theme to the `themes` table named "FOUR". Michael 1 Quote Link to comment Share on other sites More sharing options...
Blesta Addons Posted September 26, 2016 Author Report Share Posted September 26, 2016 is php 5.6 the them was added and i see it in the themes . Quote Link to comment Share on other sites More sharing options...
Michael Posted September 26, 2016 Report Share Posted September 26, 2016 does the CLI work? I upgraded licensedemo from 3.6.2 to 4.0.0 beta but I used the CLI, I also used the web fresh which worked on the testing server. Quote Link to comment Share on other sites More sharing options...
Tyson Posted September 26, 2016 Report Share Posted September 26, 2016 The last thing it would do is update the payment_cc_approved email template from the `emails` table to change the erroneous tag "{company_name}" to "{company.name}". If you had already done this in your installation prior to the upgrade, then there would be no changes. Before that, all the `company_settings` are updated to set all 'tax_id' keys to disable inheritance (`inherit` = 0). Unless you have created multiple companies, you wouldn't notice any change here. If you have both a client and admin theme named "FOUR" that work correctly, then the database updates were likely successful. Quote Link to comment Share on other sites More sharing options...
jobplease Posted October 1, 2016 Report Share Posted October 1, 2016 removed Quote Link to comment Share on other sites More sharing options...
Blesta Addons Posted October 1, 2016 Author Report Share Posted October 1, 2016 On 26/09/2016 at 6:21 PM, Tyson said: The last thing it would do is update the payment_cc_approved email template from the `emails` table to change the erroneous tag "{company_name}" to "{company.name}". If you had already done this in your installation prior to the upgrade, then there would be no changes. Before that, all the `company_settings` are updated to set all 'tax_id' keys to disable inheritance (`inherit` = 0). Unless you have created multiple companies, you wouldn't notice any change here. If you have both a client and admin theme named "FOUR" that work correctly, then the database updates were likely successful. Tag {company.name} = Ok client theme named "FOUR" = Ok admin theme named "FOUR" = Ok Quote Link to comment Share on other sites More sharing options...
Tyson Posted October 3, 2016 Report Share Posted October 3, 2016 Do you receive any errors in the PHP error log? Why is the page blank? Are you receiving a 500 internal server error? Quote Link to comment Share on other sites More sharing options...
Blesta Addons Posted October 3, 2016 Author Report Share Posted October 3, 2016 6 hours ago, Tyson said: Do you receive any errors in the PHP error log? Why is the page blank? Are you receiving a 500 internal server error? i didn't see the error log of apache. the page was blank and a not in 500 internal server error . Â Quote Link to comment Share on other sites More sharing options...
EidolonHost Posted October 5, 2016 Report Share Posted October 5, 2016 ... I completely forgot to do the upgrade. Fortunately, it didn't do anything damaging since I hadn't performed the upgrade... But, doing the upgrade via web went through nicely. It did redirect to the admin dashboard with a completed successfully message. php 5.6 here, default install on a development server. This was from 3.6.2 to 4.0.0 beta 1. Wouldn't be surprised if you had a module or something similar causing a white page but... this is basically a very clean install, so it seems to have worked for me in that aspect. Edit: The upgrade took about 2-3 seconds or so before it completed. Blesta Addons, Michael and Paul 3 Quote Link to comment Share on other sites More sharing options...
jobplease Posted October 20, 2016 Report Share Posted October 20, 2016 On 9/24/2016 at 4:15 AM, naja7host said: i have tested upgrading via web, the upgrade page show the probress bar, but when finish , only a blank page is showed, no success or redirect to the admin dashboard . Same for Beta 2 .. no change.. just blank page Quote Link to comment Share on other sites More sharing options...
Michael Posted October 20, 2016 Report Share Posted October 20, 2016 Works fine for me but I use CLI, I'll try the next one by Web GUI. [root@server html]# php /home/lcdemo/licensedemo.com/html/index.php admin/upgrade ---------------------------------------- Blesta CLI Upgrader ---------------------------------------- Upgrade from 4.0.0-b1 to 4.0.0-b2? (Y/N): Y 1/1 [========================================] 100% 8/8 [========================================] 100% 2/2 [========================================] 100% 1/1 [========================================] 100% Finished. Â Quote Link to comment Share on other sites More sharing options...
Paul Posted October 20, 2016 Report Share Posted October 20, 2016 28 minutes ago, jobplease said: Same for Beta 2 .. no change.. just blank page What version of PHP? I did a fresh install and an upgrade in my testing without any issue. I tested using PHP 5.4. Quote Link to comment Share on other sites More sharing options...
jobplease Posted October 20, 2016 Report Share Posted October 20, 2016 Server Name io cPanel Version 58.0 (build 32) Apache Version 2.4.23 PHP Version 5.5.38 MySQL Version 10.1.18-MariaDB Architecture x86_64 Operating System linux Quote Link to comment Share on other sites More sharing options...
Blesta Addons Posted October 20, 2016 Author Report Share Posted October 20, 2016 in B2 it worked for me, and showed a successfully message . Michael 1 Quote Link to comment Share on other sites More sharing options...
EidolonHost Posted October 21, 2016 Report Share Posted October 21, 2016 Works for me here still, via the web upgrader. Edit: Correction, the client portal seems to be white-paging. I'll enable error reporting here shortly to see what's going on. While the upgrade DID complete properly, the client portal seems to have blown up. Edit2: False alarm. I blew away the client area portal templates... that'll do ya for fucking it up, Keiro... -facepalms- Quote Link to comment Share on other sites More sharing options...
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