turner2f Posted January 18, 2017 Report Share Posted January 18, 2017 Not certain why this happened, but a client tried to login an got the following message. " You are not authorized to login at this location. " Please advise. Quote Link to comment Share on other sites More sharing options...
0 turner2f Posted January 18, 2017 Author Report Share Posted January 18, 2017 Does this have something to do with the " Shared Login " plugin. If yes, what exactly is the purpose of this plugin ? ====== What is really odd is that the MAIN account holder can login, but NOT any of the sub-contacts that we created for them. I even made certain to "enable" the ability to login. I also "ticked" all the checkboxes to give them full access. But they still keep getting the following error on the login page. " You are not authorized to login at this location. " Please advise. Quote Link to comment Share on other sites More sharing options...
0 Paul Posted January 18, 2017 Report Share Posted January 18, 2017 What version of Blesta? If you disabled the shared login plugin, does it make any difference? Quote Link to comment Share on other sites More sharing options...
0 evolvewh Posted January 18, 2017 Report Share Posted January 18, 2017 Isn't this related to CORE-2314 ? Quote Link to comment Share on other sites More sharing options...
0 Paul Posted January 18, 2017 Report Share Posted January 18, 2017 That's what I'm thinking, why I asked for the version. 10 minutes ago, evolvewh said: Isn't this related to CORE-2314 ? Quote Link to comment Share on other sites More sharing options...
0 turner2f Posted January 18, 2017 Author Report Share Posted January 18, 2017 @Paul It's version 4.0 beta 3 And DIS-abling the "shared login" plugin did not do anything. ===== What is the "shared login" plugin for ? Quote Link to comment Share on other sites More sharing options...
0 Paul Posted January 18, 2017 Report Share Posted January 18, 2017 11 minutes ago, turner2f said: @Paul It's version 4.0 beta 3 That probably explains it, hang on and watch the task status. Quote Link to comment Share on other sites More sharing options...
0 turner2f Posted January 18, 2017 Author Report Share Posted January 18, 2017 Ok. Will I be automatically notified in this thread, or will I have to keep checking ? https://dev.blesta.com/browse/CORE-2314 Quote Link to comment Share on other sites More sharing options...
0 Paul Posted January 18, 2017 Report Share Posted January 18, 2017 48 minutes ago, turner2f said: Ok. Will I be automatically notified in this thread, or will I have to keep checking ? https://dev.blesta.com/browse/CORE-2314 You should check the task, it's not likely we'll post here when its resolved. We're working to get it in beta 5, so i'd suggest checking back once we release beta 5 to see if it's in there. Quote Link to comment Share on other sites More sharing options...
0 turner2f Posted January 18, 2017 Author Report Share Posted January 18, 2017 Ok. I will need a download link for Beta 5 when it becomes available. Quote Link to comment Share on other sites More sharing options...
0 evolvewh Posted January 18, 2017 Report Share Posted January 18, 2017 50 minutes ago, turner2f said: Ok. I will need a download link for Beta 5 when it becomes available. Betas and full releases are always available for download in your Blesta account area. Are you using a Beta release for a live site? You mention that a customer tried to login and got the error message. Paul 1 Quote Link to comment Share on other sites More sharing options...
0 turner2f Posted March 15, 2017 Author Report Share Posted March 15, 2017 Seems this was resolved in Beta 5. Is there a patch for it so that I do not overwrite some of my CSS and Graphical changes ? Or can you please let me know what files ( or folder ) I need to update ? Quote Link to comment Share on other sites More sharing options...
0 Blesta Addons Posted March 15, 2017 Report Share Posted March 15, 2017 13 hours ago, turner2f said: Seems this was resolved in Beta 5. Is there a patch for it so that I do not overwrite some of my CSS and Graphical changes ? Or can you please let me know what files ( or folder ) I need to update ? i don't think the fix for it has something related with template files . Quote Link to comment Share on other sites More sharing options...
0 Paul Posted March 15, 2017 Report Share Posted March 15, 2017 It just occurred to me that this error is displayed if a client tries to log into the wrong company. Are you using multi-company? Is the client logging in at the right URL for the company they belong to? Quote Link to comment Share on other sites More sharing options...
0 turner2f Posted March 15, 2017 Author Report Share Posted March 15, 2017 No. Just one company Version 4.0.0-b3 Would you like admin access ? Quote Link to comment Share on other sites More sharing options...
0 Paul Posted March 15, 2017 Report Share Posted March 15, 2017 16 minutes ago, turner2f said: Would you like admin access ? Nope. You should be on Beta 6. Quote Link to comment Share on other sites More sharing options...
0 turner2f Posted March 15, 2017 Author Report Share Posted March 15, 2017 I am waiting until Blesta Version 5 comes out. I think you said this week or next . Quote Link to comment Share on other sites More sharing options...
0 Paul Posted March 15, 2017 Report Share Posted March 15, 2017 17 minutes ago, turner2f said: I am waiting until Blesta Version 5 comes out. I think you said this week or next . Version 4? Yeah, really, very, super, soon. Version 5 though? Probably not for a while Blesta Addons 1 Quote Link to comment Share on other sites More sharing options...
0 turner2f Posted March 15, 2017 Author Report Share Posted March 15, 2017 Ha ha. I meant Final Version of 4 Blesta Addons 1 Quote Link to comment Share on other sites More sharing options...
0 turner2f Posted March 17, 2017 Author Report Share Posted March 17, 2017 RESOLVED in Version 4 Stable. Thank you. Quote Link to comment Share on other sites More sharing options...
Question
turner2f
Not certain why this happened, but a client tried to login an got the following message.
" You are not authorized to login at this location. "
Please advise.
Link to comment
Share on other sites
19 answers to this question
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.